Windows 10: What happens when you do a FULL SCAN in MSERTMicrosoft Safety Scanner you get infected...

Discus and support What happens when you do a FULL SCAN in MSERTMicrosoft Safety Scanner you get infected... in Windows 10 Software and Apps to solve the problem; I started a 'FULL SCAN' in MSERTMicrosoft Safety Scanner and in between I saw 4 files infected and the scan was in middle only. I left it and came back... Discussion in 'Windows 10 Software and Apps' started by MOHIT SETHI1, Jun 11, 2024.

  1. What happens when you do a FULL SCAN in MSERTMicrosoft Safety Scanner you get infected...


    I started a 'FULL SCAN' in MSERTMicrosoft Safety Scanner and in between I saw 4 files infected and the scan was in middle only. I left it and came back after 4-5 hours and saw 'SCAN WAS COMPLETE SUCCESSFULLY AND NO VIRSUSES, SPYWARE, AND OTHER POTENTIALLY UNWANTED SOFTWARE WERE DETECTED.' so I wanted to know what exactly happened to the infected files? What decision was taken for them? This happens every time the time.

    :)
     
    MOHIT SETHI1, Jun 11, 2024
    #1

  2. Microsoft Safety Scanner > Files Infected count

    There's a bit of a UX problem with the scanner. As it is running it may encounter files that are suspected of being infected but indicate a count as: "Files Infected: XX"

    This suggests the files are infected and apparently no list of these potentially infected files are provided.

    1. Change the label to "Possible Infected Files"
    2. Write to the msert log the list of possibly infected files for further review/action.
    I say this as I let the tool run for over 3 hours, racking up over 20 "Files Infected". My computer was disconnected from the Internet during the scan. So I was surprised that the files in question were somehow "cleared" despite a lack of Internet connection.

    From the log:

    Results Summary:

    ----------------

    No infection found.

    Failed to submit MAPS report: 0x80072EE7

    Failed to submit clean hearbeat MAPS report: 0x80072EE7

    Microsoft Safety Scanner Finished On Sun Apr 30 13:20:56 2023

    If the suspected files couldn't be submitted, then how were they cleared? Which files were suspected?

    I appreciate the tool just cannot trust the results.
     
    JasonNeiman, Jun 11, 2024
    #2
  3. Microsoft safety scanner finds no virus?

    Hello Anxious,

    I am Jaspreet Singh.

    Microsoft Scanner works in steps.

    So at first stage it will detect what may be an infected file and it will add that to a list. This is the number you see when you see the scanner progressing. These are not actual infections, just suspicious files.

    Once the scan is done the safety scanner will match the suspected files with the most recent database of threats and then tell you the actual infections on your system. If the last number is 0 it means no actual infection was found.
     
    JaspreetSingh08, Jun 11, 2024
    #3
  4. David-M. Win User

    What happens when you do a FULL SCAN in MSERTMicrosoft Safety Scanner you get infected...

    Microsoft Safety Scanner (64-bit) scanning showing 164 infected files however final scan results says 0 detected

    Hi. I'm David, and I'm happy to help you.

    Microsoft Safety Scanner may report that it found threats before the end of the scan and show no detection at the end. What happens is that it finds possible infections, but at the end of the scan, it does a full check on these items, and it may find that there is no infection.

    This is normal behavior for Microsoft Safety Scanner.

    Therefore, if at the end of the scan, no threats were reported, nothing was found by Microsoft Safety Scanner.

    Feel free to ask back any questions.
     
    David-M., Jun 11, 2024
    #4
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What happens when you do a FULL SCAN in MSERTMicrosoft Safety Scanner you get infected...

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