Windows 10: What is causing my PC to power off/crash?

Discus and support What is causing my PC to power off/crash? in Windows 10 Software and Apps to solve the problem; So I've just built a PC and I am trying to play Starfield. However, a few mins in and my PC keeps turning off. I've gone into the reliability history... Discussion in 'Windows 10 Software and Apps' started by Robert Bridges1, Sep 11, 2023.

  1. What is causing my PC to power off/crash?


    So I've just built a PC and I am trying to play Starfield. However, a few mins in and my PC keeps turning off. I've gone into the reliability history and found it's always the same LiveKernelEvent 124. How do I fix this?

    :)
     
    Robert Bridges1, Sep 11, 2023
    #1
  2. HHFY Win User

    In Windows 11 power-saving mode, clicking the Windows Focus prompt on the lock screen will cause a system crash.

    Problem description: As the title suggests.

    Steps to reproduce:

    1. Enter Windows 11 power-saving mode.
    2. Click the Windows Focus prompt on the lock screen.
    Expected result: The login screen should appear and after logging in, the browser should automatically open to view content.

    Actual result: The system crashes.

    Device information:

    • Windows 11 version: 22H2 (22621.1413)
    • Device: Lenovo Xiaoxin 14 Pro 2021
    • CPU: AMD Ryzen 7 5800H
    Other information:

    • When plugged in, the system automatically turns off power-saving mode and cannot be turned on manually. The function works normally.
    • When unplugged, turn off power-saving mode and the function works normally.
    • When unplugged, turn on power-saving mode and the system crashes.
     
  3. Ruz San Win User
    windows 10 crash on power state change

    Hi,

    The computer might've encountered an error after the changes were applied. Did you get an error message when the computer crashed?

    Let's run the Power troubleshooter in Control Panel to identify what caused the problem to happen. It may also fix the issue since Windows troubleshooters are designed to correct the problems they find on the system. Follow these steps to run the suggested
    tool:

    • Click on Start.
    • Type Troubleshooting then press Enter.
    • On the left panel, click on View all.
    • Choose Power and allow the troubleshooter to run.

    Let us know if it fixes the problem.

    We're here if you need more help.
     
    Ruz San, Sep 11, 2023
    #3
  4. W1zzard Win User

    What is causing my PC to power off/crash?

    GPU-Z 0.7.5 causing crashes on load up

    Any chance you could narrow it down to which running application causes GPU-Z to crash? Ideally steps to reproduce for me here.
     
    W1zzard, Sep 11, 2023
    #4
Thema:

What is causing my PC to power off/crash?

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