Windows 10: what is causing these crashes hardware/software need to know asap

Discus and support what is causing these crashes hardware/software need to know asap in Windows 10 Gaming to solve the problem; - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power"... Discussion in 'Windows 10 Gaming' started by AmethystKnight, Jan 13, 2024.

  1. what is causing these crashes hardware/software need to know asap


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> <EventID>41</EventID> <Version>9</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated&nb

    :)
     
    AmethystKnight, Jan 13, 2024
    #1

  2. What is causing dwm to crash?

    Hello, matt__thomas

    Thanks for posting your report here.

    Based on the information provided in the crash log, the crash of dwm (Desktop Window Manager) is caused by an exception with the error code 8898008d. The error message states: "No HW rendering device is available for this operation." This suggests that the crash is related to a problem with the hardware rendering device, which is responsible for rendering graphics on the screen.

    If we need to dig deeper into this issue, can you please share additional information such as:

    1. What rendering software is currently running before the crash occurs? If it is rendering software, can you describe the name of this software.
    2. As of now, can you share the hardware information of the current PC? For example, the hardware of your GPU/CPU/RAM/motherboard. The version of Windows 11(Press Windows+R to call run window > Type winver.exe > then take a screenshot of version and attach it here.)
    From the log analysis results, the following are some possible causes:

    1. Graphics driver issues: The crash may occur due to outdated or incompatible graphics drivers. It's recommended to update your graphics drivers to the latest version compatible with your system. Assuming that the latest driver has been installed before and caused dwm.exe to crash, please try to Roll back driver version.
    2. System resource limitations: Insufficient system resources, such as memory (RAM) or GPU memory, could cause dwm to crash. Ensure that your system meets the minimum requirements for running graphics-intensive applications and consider closing unnecessary programs or upgrading your hardware if needed.
    In this regard, factors that may need to be considered include software issues and hardware issues, such as:

    • Graphics hardware problems: There could be an issue with the graphics hardware itself, such as a malfunctioning GPU or insufficient hardware resources. In such cases, troubleshooting or replacing the graphics hardware may be necessary.
    • Conflicting software: Certain software applications or utilities installed on the system could interfere with the operation of dwm, causing it to crash. Try to identify any recently installed software or updates and uninstall them to see if the issue is resolved.
    The following are some discussions about the dwm.exe program in the Microsoft Learn community. Some users have solved the problem by re-plugging the graphics card, replacing the PSU, and removing the PCIe cable or USB-C device. You can try them one by one. and see if these steps work for your situation.

    DWM Crashing randomly causing Black Screen - Microsoft Q&A

    If the problem persists, you can also try to upload the newly generated dump file to the your cloud drive and post the link here to share with me, which will help us discuss how to proceed next.

    Best regards,



    Chandy |Microsoft Community Support Specialist
     
    Chandy - MSFT, Jan 13, 2024
    #2
  3. W1zzard Win User
    GPU-Z 0.7.5 causing crashes on load up

    Any chance you could narrow it down to which running application causes GPU-Z to crash? Ideally steps to reproduce for me here.
     
    W1zzard, Jan 13, 2024
    #3
  4. what is causing these crashes hardware/software need to know asap

    Can crashes be caused by hardware?

    • If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.
    • Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.
    • Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.
    • If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
    • Install Windows updates.
    • If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
    • Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
    • Use Memtest86+ disc to check system memory's (RAM's) for errors.
    • Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).
    Open the Command Prompt with administrative privileges and execute bellow commands one at a time. Code:
    This guide will walk you through opening, analyzing and making sense of Windows crash dump files.
     
    FreeBooter, Jan 13, 2024
    #4
Thema:

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