Windows 10: what is happening with my internet

i have 2 routers. router A is in the living room and router B is in my bedroom. the main internet wire from our isp goes into router A and i extended a long network wire from router A to router B so i can have wifi in my room

there are times when the internet cuts in the whole house and an ! appears next to the wifi connection symbol and it's like that for all the devices at home which are in the living room and my bedroom. fixing that is easy. i just have to switch off router A then switch it back on and then the internet comes back in the whole house

there are also times when the internet only cuts in my room and an ! appears next to the wifi connection symbol only for the devices in my room. sometimes i can fix the issue by switching off router B and switching it back on and then the internet comes back. however, there are times when it's very stubborn and the internet wont come back regardless of how many times i switched off router B then switched it back on. the weird thing is if i connected the long network wire directly to my laptop then my laptop has internet

yesterday i wasn't able to bring back the internet when it spoilt only in my bedroom so i called the repair guy who extended the long network wire to my room. he asked to which port in router B is the long network wire plugged in. i said it's in the internet port. he said that's wrong and it should be in port number 4. i put the long network wire in port number 4 and the internet came back without me having to switch off router B then switch it back on

today the internet again only spoilt in my room and it was stubborn and the internet wont come back. this is what i did:-
1) i switched off router B then switched it back on. the internet didn't come back in my bedroom
2) i unplugged the long network wire from port number 4 and i plugged it back in. the internet didnt come back in my bedroom
3) i switched off router B then switched it back on. the internet came back in my bedroom

this is what i don't understand:-
1) should the long network wire which goes into router B go into the internet port or to port number 4? the repair guy said that putting it in the internet port of router B is wrong because the main internet wire is going into internet port of router A and my long network wire is connected to a numbered port in router A thus the wire should be connected to a numbered port on router B. it worked when the long network wire was in either port
2) why the internet only came back if i first unplugged the network wire then plugged it back in and then i switched off router and then i switched it back on? why the internet didnt come back when i tried other things?

:)

 

What happens in an internet second.

What about netflix?... With 33% of the peak internet volume, why is it not listed?.

Netflix is at least equal to youtube.

 

What happens in an internet second.

Show selection is pretty limited on netflix...

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,