Windows 10: What is iSkySoft and is it Nasty?

Discus and support What is iSkySoft and is it Nasty? in AntiVirus, Firewalls and System Security to solve the problem; I'm not sure what this is, but iSkySoft is on my computer and is not visible anywhere but in AppData! The path is:... Discussion in 'AntiVirus, Firewalls and System Security' started by Wynona, Jul 28, 2016.

  1. Wynona Win User

    What is iSkySoft and is it Nasty?


    I'm not sure what this is, but iSkySoft is on my computer and is not visible anywhere but in AppData! The path is:

    C:\users\appdata\local\iskysoft\ISHelper\spawnWND=$10410\NotifyWND\=$303F8\VerySilent

    I really don't think this belongs, and I'm also thinking it snuck in when I was looking for PDF-Xchange and accidentally installed the iSkySoft PDF Editor.

    What do y'all think?

    :)
     
    Wynona, Jul 28, 2016
    #1

  2. QT for N8 - what is it, and why is it needed?

    Yes, thanks, I think I got enough help that I understand this better now.



    What I apparently need to do, is first remove the Bubbles and Qt from Beta Labs as described here:

    This domain is no more in use



    Then I can install the latest version of Qt as shown here:

    http://labs.qt.nokia.com/2011/04/08/qt-quick-components-for-symbian-technology-preview/





    I assume that at some point in the future, Nokia is going to make Qt a lot easier to install. Gee, until recently I was completely unaware of this "Qt" thing, and now I'm all wrapped up in it. Is Qt worth all the trouble? Are there a lot of programs out
    there that require it?
     
    Mike_Myers_N8, Jul 28, 2016
    #2
  3. QT for N8 - what is it, and why is it needed?

    There is always time for you to reset the phone. Install Qt 4.7.3 first and see if it helps. I find these steps to be a little overkill. I've had the same problem as you and newest Qt solved it.
     
    krisq---01, Jul 28, 2016
    #3
  4. cereberus Win User

    What is iSkySoft and is it Nasty?

    May be this will help?

    Your PC Fixer: Remove iSkysoft Unwanted Programs Completely
     
    cereberus, Jul 28, 2016
    #4
  5. Wynona Win User
    Well, it said it found 25 threats, none of which were anywhere related to iSkySoft. Furthermore, when I told it to fix the threats, I was told in order to remove those threats, I would have to buy the full version of SpyHunter!

    I wouldn't mind paying for a security app if I were told the price up front; however, for it to find "threats" and then tell me I have to pay to have them removed is blatantly unethical, unscrupulous and underhanded. They'll not get any of my money!

    Bottom line is that it didn't find iSkySoft and it found spyware cookies from Travelocity; I wonder how they got there, since I've never been to the site in my life! Maybe a false positive?

    I know you meant well, and I don't blame you one bit for this debacle, but this one's a fail for me. *Sad
     
    Wynona, Jul 28, 2016
    #5
  6. Spyhunter is a fake anti malware program. DON'T INSTALL AND RUN IT! Run Malwarebytes Anti Malware, HitmanPro, Zemana free, and AdwCleaner. These tools should clean up that PUP on your computer.

    Also, Spyhunter even sued Bleepingcomputer.com for a bad comment review which is ridiculous.
     
    RubberDucky, Jul 28, 2016
    #6
  7. cereberus Win User
    Ah well - but point is it seems to be malware possibly, and so a "deep clean" may be needed. If it has not been there long, maybe a system restore might help?
     
    cereberus, Jul 28, 2016
    #7
  8. What is iSkySoft and is it Nasty?

    SpyHunter by Enigma Software Group USA, LLC is a program that was previously listed as a rogue product on the Rogue/Suspect Anti-Spyware Products List because of the company's history of employing aggressive and deceptive advertising . It has since been delisted but some users have reported they still engage in deceptive advertising . Newer versions of SpyHunter install it's own "Compact OS" and uses Grub4Dos loader to execute on boot up. The user no longer sees the normal Windows boot menu but instead sees the GRUB menu. In some cases this has caused the computer to go into a continuous loop or experience other issues when attempting to boot.

    Unfortunately, AV-Test has not included SpyHunter in their comprehensive testing analysis. If Enigmasoftware's SpyHunter was included, which we hope they attempt to do so, we would get a much clearer picture as to how it compares to other anti-spyware programs in terms of protection, detection, repair and usability.

    While there are mixed reviews for SpyHunter, some good and some bad, my main concern is the reports by customers of deceptive pricing, continued demands for payment after requesting a refund, lack of adequate customer support, removal (uninstall) problems and various other issues with their computer as a result of using this product. For example, some users are not aware that when purchasing SpyHunter, they have agreed to a subscription service with an automatic renewal policy. This information is in fine print at the bottom of the SpyHunter Purchase Agreement.
    QuoteSpyHunter is a 6 month subscription spyware detection/removal service. By making this purchase, customers agree, for their convenience, to be autorenewed every 6 months in order to receive ongoing spyware protection, definition & program updates, custom fixes to their specific spyware problems, and advanced technical support from our Spyware-Helpdesk. You will receive an e-mail notification to opt-out, if you do not wish to be autorenewed.You may want to read some of the user comments posted on the Complaints Board: Enigma Software Group Spyhunter Complaints & Reviews to see why there are so many concerns regarding this product.

    Further, when searching for new malware or malware removal assistance (and removal guides) on the Internet, it is not unusual to find numerous hits from untrustworthy sites that provide inadequate removal instructions and then offer a tool that a visitor must purchase before it removes anything. These sites recommend a pay-to-clean program, rather than a free-to-clean program, because the site owner will make a commission on the sale of the program. SpyHunter (SpyHunter-Installer.exe) is one of the most common removal tools pushed by these sites.

    SpyHunter is not classified as malware or rogue security software and other antivirus and antimalware vendors do not target it for removal. Those security vendors which have tried in the past received threats of legal action for attempting to do so or agreed to legal settlements as a result of litigation brought forth by Enigma Software. See this Table of Threats and Demands which identifies Enigma as one of the companies to make repeated "Cease and Desist" demands against those companies which detect, remove, and/or criticize their product. Enigma also appears to consider online community security sites as competitors for evaluating legal options...see Enigma Software, A Mystery?

    In my opinion SpyHunter is a dubious program with a high rate of false positives. If you have downloaded and scanned with SpyHunter, detection results should be analyzed carefully before you remove anything. Based on this information, it is in my opinion that you remove this program and replace it with highly regarded alternatives such as Malwarebytes Anti-Malware or Emsisoft Anti-Malware.

    If you want to uninstall SpyHunter, then use the guides and information below to help you...

    The correct way to remove SpyHunter per the vendor, Enigma Software Group, is from within its program group Uninstall shortcut in Start Menu > All Programs or by using Programs and Features (Add/Remove Programs) in Control Panel.

    Alternatively, you can use a third-party utility like Revo Uninstaller.

    Note: Sometimes the uninstall works more effectively if you first stop and disable the program's service (and associated processes) or perform the removal in safe mode so there are less processes which can interfere with the uninstallation.

    SpyHunter4 creates the following scheduled task which should be disabled/removed before uninstalling.
    SpyHunter4Startup "C:\Program Files\Enigma Software Group\SpyHunter\Spyhunter4.exe" /s
    If you have AutoRuns or CCleaner installed, you can also use those tools to disable and remove tasks.

    Some users have reported that you may need to open Windows Explorer, navigate to the following location, look for and delete a SpyHunter related file named SHSetup.exe before uninstalling from Programs and Features (Add/Remove Programs) in Control Panel.
    -- XP: C:\Documents and Settings\<user name>\Local Settings\Temp
    -- Vista, Windows 7/8: C:\Users\<user name>\AppData\Local\Temp



    If the suggested removal methods fail...then you need to Contact ESG Technical Support Team and submit a ticket.

    * How to Submit a Customer Support Ticket

    Submitting support tickets is only for customers who purchased ESG products. If you are not a paid customer or not able to logon to their members section, you can try contacting ESG through the Inquiries & Feedback page.

    If you feel that that SpyHunter or the developer has engaged in deceptive marketing, then I also suggest you write about your issues on the Complaints Board: Enigma Software Group Spyhunter Complaints & Reviews and send Enigma an email (complaints@enigmasoftware.com). If you read through those comments, you will notice that Enigma Representatives will respond to those making complaints.
    QuoteI am the Vice President of Technical Support and Research at Enigma Software Group. I read the post above and I would like to let you know that we have an email specifically for complaints. You or anyone can submit a complaint and I can assure you that we will find a suitable solution for any problem that is related to SpyHunter or to our service. If you have any questions or complaints, please send us an email to complaints@enigmasoftware.com. I personally read all emails from that account. At Enigma Software Group, we work hard to maintain the best level of service and make sure that every customer becomes a satisfied customer.

    Regards,
    Alec Malaspina
    Enigma Software Group USA, LLC.
     
    RubberDucky, Jul 28, 2016
    #8
  9. Wynona Win User
    Ohhhhhhhh, crapola, RubberDucky! I was planning on a clean install once upgraded to the Anniversary Edition, so I'm headed in that direction now. I'm going to clean install the Insider Build 14393.5 now and I'm not lookin' back!

    Enigma can kiss my patootie! And, since I'm sure that the "complaints email address" is a bottomless pit that's never looked at, I won't bother to even complain to them.
     
    Wynona, Jul 28, 2016
    #9
  10. simrick Win User
    @Wynona how the heck did you get that on your system? *Confused
     
    simrick, Jul 28, 2016
    #10
  11. Probably a bundle program.
     
    RubberDucky, Jul 28, 2016
    #11
  12. Wynona Win User
    I think it happened when I was trying to get PDF-Xchange. The name had changed to be PDF-Xchange Editor, and I saw PDF Editor and fell for it, not paying full attention. I know that once I discovered I didn't have Xchange, I uninstalled PDF Editor, but of course, as iSkySoftware planned, it nastiness was left behind.

    And then, I made an even worse mistake by just putting Spyware Hunter on my desktop! Sheesh, I feel st00pid! So, now I have a real mess on my hands, but nothing a clean install won't handle. *Smile
     
    Wynona, Jul 29, 2016
    #12
  13. Wynona Win User

    What is iSkySoft and is it Nasty?

    BTW, thank you so much, Rubber Ducky!

    @simrick What do you think about a thread in each and every part of the forums for "Never Install This on Your Computer"

    As if I or anyone else would ever look at it.
     
    Wynona, Jul 29, 2016
    #13
  14. simrick Win User
    They'd probably try to sue TF like they did Bleeping Computer.
     
    simrick, Jul 29, 2016
    #14
  15. Wynona Win User
    From what I read of Rubber Ducky's post, they sue at the drop of a hat. So, I'll probably get sued for removing it from my computer through a clean install!
     
    Wynona, Jul 29, 2016
    #15
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What is iSkySoft and is it Nasty?

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