Windows 10: What is the cause of conflicting graphics drivers and software after windows 10 updates?

I purchased an Asus Vivobook X505ZA in August of 2020. From day 1 of purchase, after every Windows 10 update my graphics card drivers have to be uninstalled and reinstalled, because I always get the pop up notification saying software version and driver versions do not match. I'm using a Ryzen 5 2500u and Radeon Vega 8 mobile graphics. I've done a clean install of Windows, still does it. I've used DDU, and it still does it. And it's only after a windows update. Now, when I reinstall the drivers, it says "could not write to referenced memory" Why is it doing this? What can I do about it?&n

:)

 

My radeon HD 8670m graphics card isn´t useable, after windows 10 update

Hi Cadwell,

Thank you for writing to Microsoft Community forum.

• What is the make and model of the machine?
  

I suggest you to install the latest graphics drivers from AMD Drivers and Support
and see if it works. This updated driver serves both the integrated and discrete graphics.

If the drivers fail to install, the possible causes could be:

• Missing critical or recommended Windows Updates.
  
• Graphics driver and software conflicts.
  
• False positives blocked by anti-virus software.
  

Make sure, all the Windows Updates are installed and follow the troubleshooting steps listed in
Troubleshooting Common AMD Graphics Driver Installation Problems and check if it works.

Let us know how it goes.

Regards,

 

Intel HD Graphics Driver

Hi Jim,

Thank you for posting in Microsoft Community.

This issue might have caused due to the outdated drivers of the Graphics display card.

Let's try the below steps and check if it helps to resolve the issue.

I would also suggest you to update graphics drivers.

• 
  Press Windows key + X and select
  Device Manager.
  
  
  
• 
  Search for Display Adapters and expand it.
  
• 
  Right click on the graphics driver
  and select Update driver software.
  

Refer:
How to update the graphics card drivers

If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Constant issues with windows update .. suspected to be graphics driver problem.

Hi,

Welcome to Microsoft Community.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

I appreciate the troubleshooting steps you have performed trying to fix the issue. Go to the Windows update installed and let us know which Windows update KB number is conflict to the issue.

• 
  Type update on the windows search bar and select View installed update.
  
• 
  Check for the KB number.
  

You can also hide/block the Windows update, visit the below link:

How to temporarily prevent a driver update from reinstalling in Windows 10

Meanwhile, let’s try simple troubleshooting steps and check. At first, I suggest you to install the graphic card driver and try installing the Windows update. Go to the below link and click on AUTO DETECT YOUR GPU. It
will automatically detect the updated graphics card driver.

http://www.geforce.com/drivers

Hope this helps. Let us know the status.