Windows 10: What is the Fax Device in my Devices and Printers Folder?

What is the Fax Device in my Devices and Printers Folder? Do I need this device?

:)

 

usb device not recognized (malfunction) - Printer

Hope somebody can help a non-techy here.
I have a canon IX4000 printer, and had been using it without problem. The next day (having touched nothing), I got a USB device not recognized warning, and that it has a malfunction (this is under Windows XP).

I've tried the following:
- deinstalling all USB drivers under device manager
- system restore to several days prior, when I knew the printer was working
- trying a different USB lead (tested the lead on another device, so know it works)
- plugged lead into every other available USB port on the computer (front and back).
- tried plugging it into another computer (comes up with the same malfunction warning)
- deinstalled the printer drivers, downloaded and reinstalled them.

Nothing I've tried works. I know the printer functions as I can start it up under service mode and print off test pages without problems, but my computer just won't have it. Could it be a hardware failure, and if not is there anything else I can try that isn't listed above?

Really grateful to anyone who can reply. *Smile

 

New Printer Not Showing in Devices & Printers (But Does Show in Device Manager)

Now I have no printers and Devices and Printers at all, not even a banner (but it still shows in Device Manager).



I have uninstalled all the new Brother printer driver & utilities programs (again) and rebooted (again). I also turned off MS XPS print services from Programs and Features, just in case. In Device Manager, I clicked ‘Show hidden devices’ and found
three instances of the old printer plus the old Prolific Parallel – USB adapter cable (now returned & refunded). All these were ghosted out but I uninstalled all of them anyway.

I checked ‘spooling’ in ‘Services’ and this is set to ‘Automatic’ (and is ‘Running’).



These posts did not help:



1)

http://answers.microsoft.com/en-us/...d/6dac6dc6-3dfb-4f66-a1ee-93d31c7d3ce4?auth=1



Let us try few of the below troubleshooting steps and check if it helps.

Step 1: Try to update the drivers for printer in Device Manager:

• Right click on Start button and select
  Device Manager.
• Expand Print queues, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to run Printer troubleshooter and check if it helps.

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Printer and follow on-screen instructions.

2)

Fix printer problems in Windows 7 and Windows 8.1

= ‘Fix printer problems’ on MS Support



I do not understand why I’m having so many problems but am desperate for help – please!

Chris

 

Missing Devices & Printers

Hi Tony,

Thank for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.

To assist you better, please provide us more information.

• 
  What is the make and model of the printer?
  
• 
  What is the exact issue are you facing?
  
• 
  When you say ‘’ Most of my devices’’ what are device that is missing?
  

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I suggest you to run Printer troubleshooter and check if it this helps.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist try the method.

Method 2.

I recommend you to update the printer driver and check if it helps to resolve the issue.

• 
  Press Windows Key + X and click on
  Device Manager.
  
• 
  Locate for the Print Queues and expand it.
  
• 
  Right click on the printer and click on
  uninstall.
  
• 
  Once you are uninstalling the driver, restart the computer.
  

If that does not help fix the issue, I suggest you to go to the printer manufacturer website, download the latest printer driver and install the same.

Hope this helps. Post us with status we will be glad to help you.