Windows 10: What is the reason for the blue screen?

Discus and support What is the reason for the blue screen? in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello! Is it possible to figure out what the root cause of the blue screen is which I get frequently since a couple of days? Below please find some... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ulrich Michels, Apr 7, 2020.

  1. ULRICH MICHELS
    Ulrich Michels Win User

    What is the reason for the blue screen?


    Hello!


    Is it possible to figure out what the root cause of the blue screen is which I get frequently since a couple of days?


    Below please find some information about the failure.


    Thanks and best regards,


    Ulrich


    Windows

    Description
    Faulting Application Path: C:\Windows\System32\WerFault.exe
    Creation Time: 07.04.2020 14:59:42
    Problem: Unerwartetes Herunterfahren

    Status: Bericht gesendet


    Problem signature

    Problem Event Name: BlueScreen

    Code: 13a

    Parameter 1: 12

    Parameter 2: ffffe68616c02100

    Parameter 3: ffffe6861a18e000

    Parameter 4: 0

    Betriebssystemversion: 10_0_18363

    Service Pack: 0_0

    Produkt: 768_1


    Extra information about the problem

    Bucket ID: 18446744073709551615

    :)
     
    Ulrich Michels, Apr 7, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Apr 7, 2020
    #2
  3. MAROSELLE CAG
    MaRoselle Cag Win User
    Blue Screen

    Hi CreeperFarts,

    It is possible that the issue is caused by a hardware issue or an outdated driver. For us to effectively know the reason behind this, kindly provide the information we need below:

    • Are you facing this problem with a specific program?
    • Have you made any changes on your computer prior this issue?
    • Have you installed the latest drivers on your computer?

    In the meantime, we suggest that you follow the troubleshooting steps on this
    link     about Resolving stop (blue screen) errors in Windows 7.

    Update us on the result so we can further assist you.
     
    MaRoselle Cag, Apr 7, 2020
    #3
  4. REMON ONT
    Remon Ont Win User

    What is the reason for the blue screen?

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Apr 7, 2020
    #4
Thema:

What is the reason for the blue screen?

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