Windows 10: what is wrong with my camera ?

why does my camera not work when i am on zoom ?

:)

 

download Windows camera app

Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Camera something went wrong

Hi Bwatts,


Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I understand the inconvenience you have experienced while accessing Windows Camera app. Let try the below steps and check it helps:

Method 1: Run built in Windows Store Apps troubleshooter

* Press Windows Key then type ‘troubleshoot’ and hit Enter

* Select “View all”
on the left panel and run “Windows Store Apps” troubleshooter from the list and see if it works.

Method 2: I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  

Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

• 
  Close the command prompt and restart the PC and check if it works.
  

Please reply on this with the status of the issue. If it still persists, we would be glad to help you further.