Windows 10: What means “this device is still used with the Microsoft Store”. Does it mean is active...

Please help.

:)

 

What does "unknown device" mean under windows 11

Hi Victor,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

An unknown device in Windows 11 means that Windows cannot recognize the device or its driver. This can cause problems with the device’s functionality and compatibility. There are several possible reasons for this error, such as faulty USB devices, malfunctioning ports, outdated drivers, or hardware changes.

To fix this error, you can try some of the following steps:

1. Reconnect the USB device to another port or use a different cable.
   
2. Scan for hardware changes using Device Manager.
   
3. Run Windows troubleshooter to detect and resolve any issues.
   
4. Reinstall or update the USB device driver or the USB root hub driver using Device Manager.
   
5. Check for Windows updates and install any available ones.
   

If none of these step's work, you may need to contact the device manufacturer for support or replace the device with a compatible one.

As for your computer name not showing up in the list of protected devices, it could be because you have not activated Windows 11 on your PC. To activate Windows 11, you need a valid product key or a digital license linked to your Microsoft account. You can check your activation status and troubleshoot any issues by going to Settings > System > Activation.

I hope this helps you resolve your issues. If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

| Microsoft Community Support Specialist

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

What does "Cast to device" mean?

Hi,

Thank you for posting the query on Microsoft Community.

I am sorry to know that you are unable to connect PC and smart phone to a Smart TV.

• What is the make and model of the computer?
• What is the make and model of the Smart TV ?
• How are you trying to connect Smart TV to the PC?

Refer the manual which comes with Smart TV for more information about how to connect TV to a PC.

I suggest you to try the steps provided below and check if it helps.

Press the Connect button in the action center to find your device. Windows 10 usually finds devices automatically when you plug them in or turn them on. If it doesn't, follow these steps:

• 
  In the search box on the taskbar, type devices.
  
• 
  From the list of search results, select Devices.
  
• 
  Select Add a device.
  

Once you are able to find the device then use the Cast to device option to Stream the files.

For reference:

Fix connections to Bluetooth audio devices and wireless displays:-

Fix connections to Bluetooth audio devices - Microsoft Support

Project to a wireless display with Miracast:

Fix connections to wireless displays or docks in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.