Windows 10: What on earth is this? Is it for real

submitted by /u/eaglerock2
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:)

 

Google Earth is not running in Windows 10.

Hi Cassandra,

It's unfortunate that you are facing this issue. We'll certainly assist you with this.

Before assisting further, I would like to ask you few questions:

• Are you downloading Google Earth from Windows Store or browser?
• If browser, which browser are you using to download Google Earth?
• What is the message displayed on screen when downloading Google Earth?

I would suggest you to uninstall and reinstall the Google Earth in compatibility mode.
Follow the below steps:

1. Right click on the setup file and select Properties.

2. Select Compatibility tab.

3. Check Run this program in Compatibility mode.

4. Let the Google Earth install and then check the functionality.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Hope this helps, let us know the status of the issue.

 

Google Earth Pro... for who?

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• When you say, “I found the Chrome version too limiting, so I downloaded a copy” Did you download a copy of Google Chrome or download Google Earth?
  
• What happens when you try to move the Earth?
  
• Do you get any error message/code?
  

However, I suggest you to refer the section Stop Earth from spinning
from the article
Fix Google Earth errors provided by Google and instead of unchecking put a check mark for the option Enable Controller.



For any installation related issues with Google Earth, please refer the article

Install & uninstall Google Earth Pro.



For versions of Google Earth, you can refer the link
Google Earth.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Mysterious blue earth icon appearing and disappearing ?

Hi,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and your effort towards resolving it.

I would suggest you to hover the mouse on that blue earth icon to know the name of the application.

If you are able to identify that application name then, I suggest you to check if that application is present in the
Programs and Features. Follow the below steps:

• Right click on the Start button and select Control Panel from the list.
• Click on Programs and Features.
• Check if that application is present.

Also, check if that application is present in the Apps & features from the following steps:

• Press Windows + I keys from the Keyboard to open the
  Settings.
• Click on System and click on Apps & features from the left pane.
• Check if that application is present.

Kindly let us know if you need any further assistance with Windows. We are happy to assist you.

Thank you.