Windows 10: What should I do when my laptop freezes on start up?

Hi I have a technical issue! So what happened was is I wanted to play rocket league and I noticed it being very slow. So I searched on the internet and I saw that I needed to update my graphics driver in my “management driver” and I saw that I needed to enable one of those. So I clicked on “enable” Geforce graphics card. The laptop lagged a bit and did a restart but then the screen froze… I waited patiently but nothing changed. I tried restarting the laptop but now when I start up the laptop it freezes on a MSI loading screen you always see a msi loading screen and then the normal screen wi

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EDIT: to facilitate your search...

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Laptop freezes during Starting up on Windows 10 computer.

Hi Nguyen,



Thank you for your response with the current status of the issue.



To assist you better, please provide us the below information:

• Have you tried to perform startup repair of the computer?
• When you say that "The screen was freeze, neither the Keyboard nor the Mouse responded.", when exactly the screen is getting freeze? Is it at login screen or while booting the computer?
• When you switch on the computer, are you able see anything on the screen?

I suggest you to try to perform the steps which provided in the previous post and let us know the results.





Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

laptop freez

Hi,

You laptop freezing constantly after upgrading it to Windows 10 could be caused by some settings that are not configured properly. For us to better clarify the concern, kindly answer the questions below:

• Are you receiving any error message when the laptop freezes?
• Was there any specific action done or application that was opened before the laptop freezes?

We look forward to you response.