Windows 10: what should I do when my pc has an issue with TPM data?

My pc has a problem. When I switch on my laptop it shows a window that saying, "There is an issue with Trusted Platform Module TPM data." And it shows an option to reset it and another one is boost with current TPM data. Iam afraid that I must loss all my valuable data that stored in my pc. what should I do? I think it happened after the latest windows updation.

:)

 

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

 

TPM issue

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having issues with TPM malfunction.



Let me point you in the right direction, where you would get the appropriate help for this issue. I would suggest you to post your query in

TechNet forums, where we have experts and support professionals who are well equipped with the knowledge on Trusted Platform Module to assist you with the appropriate troubleshooting steps.



However, you can also refer these article for further assistance:
Troubleshoot the TPM



Aditya Roy

Microsoft Community – Moderator

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.