Windows 10: What should I do when my pc is stuck on the windows screen, and the mouse, keyboard, and...

I have tried many times to restart the pc and it didn't work. I tried the mouse and keyboard on another pc and it worked just fine.

:)

 

PC wont Start Black Screen (keyboard,mouse issue)

Ok.. after reading some of the replys, Some of this has gotten mixed up. So il Sum everything up.

Ok firstly I have Two Pc's One of which i have listed Under my name is System Specs which is Running Windows 7 and My other Pc which is Windows Xp which is the one with the problem Specs are Below.

AMD 245 2.9Ghz
4GB Team Elite 2x2Gb
Asrock N68-s Mobo
160Gb Hard Drive
550w CIT PSU

Ok For some Reason my Pc Refuses to Start up with a Keyboard and mouse in the Usb port All i get is a black Screen and so far the only way to get the pc in is if i keep Press ANy key on the keyboard and keep clicking on the mouse But this does not always work. I have tried A loads of Different Keyboards Mouses Etc... But none of which Seem to Work.

i have Tried all the Suggestions Given to me wont list them as there are loads now...Lol
However one of the Suggestions Did kinda work which was to Connect my Keyboard mouse Using a Ps/2 adapter which Seems to be working ok But not fully sometimes it dont want to start up again say 2/10.

Yesterday i Went to a Friend of mine who is Pc Engineer and we connected it up Using His Psu and His microsoft keyboard and Mouse which worked Fine the problem was gone. Please note we done a bench Test Leaving only His Hard drive Connected to the board, He is also running windows Xp Pro ... Thought it Be best to Use Same OS.

But as soon as i Took it Home and tried it again thinking it was ok... I was wrong.

@Scaminatrix : Board was Bought Brand New was in my Windows 7 Rig for a week then i decided to Upgrade My Cpu and Mobo. So I stuck my Old Board and Cpu in this pc (One with the problem)

@Aleksander : Yh Saw the post about this Board. No Doesent have CPU Unlock, USb is enabled in Bios. Erm I have Tried loads of Different Keyboards and Mouses, Trust ,Microsoft, Sumvision about 6 different keyboards mouses i own and about 4 i borrowed from some Friends and the only one that worked was the engineers Microsoft Keyboard and mouse.

@jakeman97 : The Pc In My Specs is My Main Rig (One Running W7) and the one with the problem is my Second Rig which is Running windows Xp and is only really Used for Video Editing and the Ocational Game with a m8t ...Lol

Finger hurt now from typing...LOl

 

Issues with the On screen keyboard and mouse pointer.

Hi Robert,

The issues with the mouse may arise due to driver conflicts and the issue related to the On Screen keyboard may be when the settings for the OSK are turned on.

For the On screen keyboard issue, I suggest you to follow the below steps.

• 
  Type Ease of Access on the search bar.
  
• 
  Choose Ease of Access and click on
  Use the Computer without a mouse or keyboard option.
  
• 
  Check if the Type using a pointing device is turned on.
  
• 
  You may uncheck that option if it is turned on.
  

Also try the below steps:

• 
  Press Windows key + R and type
  Services.msc.
  
• 
  Scroll down to find the "Touch Keyboard and Handwriting Panel Service".
  
• 
  Disable the option by right clicking on it.
  

For the Mouse issue:

I suggest you to run the Hardware and Devices troubleshooter.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Hardware
and Devices.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.