Windows 10: what should I do with this info for the administrator?

"Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Copied Correlation Id: cc3d6d8d7ef5468a89ed76b978c1be79 Timestamp: 2025-02-16T19:58:53.421Z Correlation Id: cc3d6d8d7ef5468a89ed76b978c1be79 Timestamp: 2025-02-16T19:58:53.421Z " what to do with this or how to understand? Thank you

:)

 

GPUz Incorrect Info GF117

I've got the GT620M in a Zenbook and the newest version of GPUz has it listed as a 40nm part whereas all other info on the web suggests its 28nm. Can you investigate, W1z?

Thanks

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Administrator level User

Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

Can anybody suggest next steps in resolving this?