Windows 10: What to do after windows 10 reset only showing a black screen?

Hi, I recently decided to reset windows completely, so I completely removed all my files I had. I have a 2 TB SSD, so I left my PC on overnight as I started at around 10 PM. When I got home from school around 2 PM the next day, I found my PC in sleep mode. I then proceeded to start my PC, excited to use it fresh, and it flashed the login screen for a few milliseconds then it turned black.I tried restarting my PC around 5 times one after another with to no avail. I also pressed Win + Ctrl + Shift + B, also with no help. My dad has used the monitor with his laptop and it worked great. I have a

:)

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

Troubleshooting black or blank screens in Windows - Microsoft Support

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.

 

Windows 10 - Resetting normally up to 25% and then Black screen.

Hi Maki,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in system settings.



To assist you to better, please provided us the information below:

• When you say that "it needs more time or it stuck somehow", what is the current status of the issue? Is the computer still stuck at black screen or in process of resetting the computer?

If the computer in process of resetting, then I suggest you to wait for some time.



I suggest you to refer to the suggestion provided in the Microsoft Help Article about black screen issues and check if it helps.

Troubleshooting black or blank screens in Windows - Microsoft Support

Please get back to us with an update on issue with black screen, we will be happy to help.



Thank you.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.