Windows 10: What to do if a previous owner forgot there pin to their computer?

— I was given a monitor with the account of the previous owner, and he forgot the pin of his account and have no way to contact him…so is there a way I could possible be helped on being told what the pin is to the account so I could access the monitor and remove it from my monitor to put my own account on it? It would be very helpful if I could get some help on this. I’ve tried everything to get this account removed.

:)

 

My Name is Owner on Used Computer but PNG docs show previous Owner

dalchina, Thank you for your reply. I changed the Default Author Name in PowerPoint, but it didn't work for the PNG file even thought before I save the PowerPoint PNG file the author's name was mine. I also logged out of PowerPoint and started it again with no change. The Owner info still shows: DESKTOP\[former owner's name here]. My product is Microsoft Office Professional Plus 2021. There should be an image that shows the PNG file Properties. The info blacked out are numbers that I'm not sure is some sort of identification of my computer, and the red has the former name of the owner. Do you have any other suggestions?

I opened the PNG file and it seems to be treated as a photo and could see no way in the photo editing program to make it not use the name of the previous owner.

 

Can't create pin for login. Pin stopped working

Try the steps here:

• Navigate to PC Settings -> Accounts -> Sign-in options. Click on I forgot my PIN link.
• Next, click on the Continue button in the Are you sure you forgot your PIN? screen.
• You can now add a new PIN and click OK.

 

Windows 11 forgot PIN

I forgot my pin-Accounts-PIN-I forgot my PIN-I click it, enter my password, I get a code sent to my phone but I'm not given enough time to get the code and then enter it. I get kicked back to Accounts-Sign-in options screen. Any suggestions?