Windows 10: What to do if I have locked my account due to a forgotten password and I have already used...

I have recently got a new pc and have forgotten my microsoft password so I have been using the single sign in use code and I didn't know that there was a limit to them, so when they stopped working I tried remembering my password and have locked my account. What can I do?

:)

 

Password forgotten - stuck on login screen

Hi Linda,

Issue reported: You are required to sign-in to your Windows 10 PC provided the main account is locked out due to forgotten Password/Pin.

Scope: Although! there is no way to hack into an admin account, which is locked out by a Password or a Pin. However, you must have a Microsoft account associated with a machine. If you do, we can try performing below mentioned troubleshooting steps.

The first thing we should check before performing troubleshooting steps, as how many users are assigned to that machine, if you have another user account which can be used to perform command prompt tasks, try to log-in using that user account or if no choice, use a guest account.

Troubleshooting steps:

• Try to log-in using another admin account or use a guest user account.
  
• Type ‘cmd’ in the search box and perform a right click on it and then left click on ‘run as administrator’.
  
• It may ask you to sign-in using your Microsoft account (your email address and a password associated with your Microsoft account).
  
• Once the ‘cmd’ box is opened then type “net user administrator /active:yes” then hit ‘enter’.
  
• Restart your machine
  
• Login using ‘Administrator’ account in Windows 10. It takes no password, would let you in, without a password.
  
• Type ‘Control Panel’ in the search box and then click on User Accounts.
  
• Right click on the User Account in question, which is locked out and then click on ‘remove password’.
  
• If the remove password option doesn’t work, try to upload a similar image/picture in reference to that user account.
  
• If you successfully remove a password associated with that User Account, then sign-off.
  
• Restart your machine and try to login using the same User Account in question.
  

NOTE: The above-mentioned troubleshooting steps are suggested as a general suggestion, not a solution. Whether you are able to recover your account then, your problem is solved. If you would not be able to recover the locked account, then you may have to reinstate Windows 10 in your machine using your Microsoft Account.

Should you have any question or a doubt performing above mentioned troubleshooting steps, you may respond to this threat or post a counter question.

Regards,

 

Unable to sign-in to Microsoft account forgotten password

Hi,



Thank you for coming back to us with details.



Since, you have forgotten the user account password we will not able to help you related password scenarios due to security purpose. The best what I can suggest you is create a new user account and transfer all user profile data’s to the new user account.
Once you transfer all the data’s to new user account you can convert the user account to Microsoft account and delete the old user account (If you want).
You can also follow the below steps to transfer all your data’s to the new user account.

• 
  Open file explorer and double click on
  OS (C.
  
• Go to Users and try transferring all the data’s/file to the new user account.

Hope this helps. We look forward to hear from you.

 

Forgotten windows password

Thanks AYOKANMI for the information, in this case I think the first suggestion really is the most appropriate, please try to follow the step by step to recover your password and try to access again.

https://support.microsoft.com/en-us/account-bil...

tell me if it worked.