Windows 10: What to do if the reboot setup stuck up?

I was trying to open the laptop but did not respond and stuck up to the reboot screen

:)

 

Stuck in Reboot loop after power cut

Hi,

We understand your concern and appreciate the time and effort that you have invested in to fix the issue.

Before we proceed, I would like you to state which troubleshooting steps have you performed bedsides the mentioned to fix the issue.

As per the description, I suspect that you might be stuck in a reboot loop. I suggest that you perform Power Drain and check if it helps

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps

Regards

 

Stuck at OneDrive screen during Surface Pro 6 initial setup

Hi,

Thank you for writing to Microsoft Community Forums.

Try the below suggested steps.

Method 1

1. Unplug all the external devices except Mouse and Keyboard.
   
2. Try to reboot the device and check the status of the issue.
   

Method 2

I would suggest you to perform Power drain by following the suggested steps.

1. Press and hold the Power Button down for 30-40 seconds.
   
2. Hold the Volume Rocker up and Power ON for almost 20 second.
   
3. Release the power button and wait for next 10-15 seconds.
   
4. Press the power button to turn on your Surface and check the status of the issue.
   

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Windows reboots to Windows Setup during installation

Dear Support Community,

I have created a working Windows Creation Media instance on a USB (previously used successfully to install Windows on my laptop M2. NVME SSD) and am attempting to install Windows on a new M2. NVME SSD (identical brand and make) in my desktop with the same USB. I replaced the old SSD on the motherboard with the new SSD and set the boot order so it boots from (1) USB (2) M2. NVME.

Here are the anomalies and issues:

1. At Windows Setup screen appears and gives options to “Install” or “Repair.”
   
   1. Choosing “Install” takes me to the terms and conditions.
      
   2. Using my mouse, I am unable to accept the terms.
      
   3. Using keyboard keys (Tab, Shift-tab, Spacebar, etc.) does not work to navigate the terms.
      
   4. I can only read the terms and click the box and “Next” if I press CTRL+ALT+DEL and wait about 3 sec.
      
2. At the installation screen, the existing drives are listed. I have two SATA HDD drives installed, which appear, and the newly installed drive, which I leave Unallocated.
   
3. Windows installation proceeds through each step until it reaches the last step (“Finishing…”) when it says it needs to reboot to continue.
   
4. It allows me to Reboot by clicking or gives a countdown.
   
5. As it reboots, it goes back to the Windows Setup screen.
   
6. If I proceed with “Install,” the new drive appears with new windows partitions showing on the new drive.
   
7. At this point, I have tried the following, which only lead to the same Reboot sequence:
   
   1. Delete the three new partitions on the new disk and start over again.
      
   2. Open Bios and restore Factory Default Settings
      
   3. Try the Repair option at Windows Setup and go through the other steps.
      
8. When I have installed Windows on the new drive with unallocated space and removed the USB after the reboot sequence, I get the following error:
   
   1. Error 1962 No Operating System Detected (it’s a Lenovo desktop).
      
9. I have seen suggestions to clear the CMOS cache by removing the battery. I have not tried this because it seems risky. I will if that’s the most logical recommendation.
   

Any further help would be very appreciated. I am confused about what’s next. It’s vital I get this computer working and do not have the means to obtain another hard drive.

Thank you,

Mark