Windows 10: what was the following payment from my bank account for? <Card Purchase Microsoft Store...

Discus and support what was the following payment from my bank account for? in Microsoft Windows 10 Store to solve the problem; what was the following payment from my bank account for? <Card Purchase Microsoft Store 50122140607.... date 7 OCT 2023 .. sum £59.99>... Discussion in 'Microsoft Windows 10 Store' started by David Maslin, Nov 20, 2023.

  1. DAVID MASLIN
    David Maslin Win User

    what was the following payment from my bank account for?

    what was the following payment from my bank account for? <Card Purchase Microsoft Store 50122140607.... date 7 OCT 2023 .. sum £59.99>

    :)
     
    David Maslin, Nov 20, 2023
    #1

  2. EXOTIC HADRON
    Exotic Hadron Win User

    Keep hitting PUR-RiskRejected while purchasing on Windows Store

    This seems to be connected with regional restrictions.

    I was trying to purchase an app (actually
    this very app    ) from the US Store from Windows 10 Mobile while basing in Russia and using a payment card issued by some Russian bank.

    The settings are:

    1. Regional settings on the phone are set to United States (All settings|Time & language|Region|Country/Region).

    2. My Microsoft Account is set to the US.

    3. My Billing address is set to an US address.

    4. The Store used is the US Store.

    However, I wasn't able to purchase the app using these settings. To purchase the app I had to use my PayPal account where Billing address was set to my location in Russia. However, in Microsoft Store the PayPal payment option was set for purchases in the
    U.S.

    • I wasn't able to purchase the app using payment option with the card issued by Russian bank and Russian billing address specified in Microsoft store.
    • I also wasn't able to purchase the app using payment option with the card issued by Russian bank and US billing address specified in Microsoft store.
    • I was able to purchase the app using payment options with the card issued by Russian bank and Russian billing address specified in PayPal where in Microsoft Store this payment option was targeted for purchases in the US.
    It looks like your Regional setting of your payment option (For purchases in XXXX) listed in Microsoft Store must match the country where your card was issued.

    I kindly ask MSFT representatives to comment on this. Why are we restricted to payments in the region specific to the country that issued the card? What if I want to buy some goods in the US and have them delivered to an US address without having a bank
    account in the US?
     
    Exotic Hadron, Nov 20, 2023
    #2
  3. REGILE REB
    Regile Reb Win User
    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Nov 20, 2023
    #3
  4. JALINDAR
    Jalindar Win User

    what was the following payment from my bank account for?
    Will you add net banking option in payment gate way to purchase appl ?

    I have a Lumia 620 & I want to purchase applications but payment options are Credit Card or Microsoft card
    Will you add net banking option in payment gate way to purchase appl ?
     
    Jalindar, Nov 20, 2023
    #4

Thema:

what was the following payment from my bank account for?

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