Windows 10: whats wrong with activation?

I am told Win10pro is activated but I am missing numerous functions and features and settings wont hold even when set as default.

Below is my system data and the Activation Diagnostic Report
HP Elitebk 840Gi purchased 2017with Win8Pro upgraded to Win10pro preinstalled. Then reinstalled after hard drive replacement.
OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RAESLAP
System Manufacturer Hewlett-Packard
System Model HP EliteBook 840 G1
System Type x64-based PC
System SKU D8R83AV
Processor Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz, 2701 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Hewlett-Packard L71 Ver. 01.48, 29/08/2019
SMBIOS Version 2.7
Embedded Controller Version 21.89
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Product 198F
BaseBoard Version KBC Version 15.59
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.387"
User Name RAESLAP\User
Time Zone New Zealand Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 12.0 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 14.7 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern

Standby, Un-allowed DMA capable bus/device(s) detected
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

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Activation Diagnostic Report attached

:)

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

 

Windows 10 wrong activation code

Hi,

A product key is used when activating a software.
To help us determine the appropriate troubleshooting steps, we would like to ask the following questions:

• Which version of Windows are you trying to activate? To check, type
  winver in the Search box and send us a screenshot of the information window.
• Have you checked if your device is connected to the Internet?
• Have you made any recent changes before you encountered this issue?
• What troubleshooting steps have you done so far to resolve your concern?

We look forward to your response.

 

activation problem

Hi,

I suggest you to go through Phone activation to activate your Windows 10 copy.

To run Phone activation please follow the steps below:

• 
  Press Windows + R key.
  
• 
  Type slui 4 and hit enter.
  
• 
  Select the Country or
  Region.
  
• 
  Follow the on screen instructions.
  

Hope this helps. Please respond if you have any further related query.



Thank you.