Windows 10: what's wrong with my computer

I plugged the USB portable hard drive into my computer, but after a while my portable hard drive stopped working, and I had to recreate the hard drive and copy the data again. With my computer, I plugged in another portable hard drive and still had the same problem. So what's wrong with my computer?

:)

 

Does this computer build have compatibility problems? Opinions welcomed!

Lets start with what you're going to use this computer for, not what you want to put in it.

Rules/steps to building a computer (in chronological order):
First rule: Determine what your needs are.
Second rule: Define your budget.
Third rule: Pick parts.
Fourth rule: Review parts several times.
Fifth rule: Buy said parts.
Sixth rule: Build it.

You are on rule/step 1. Go through the list until you're done.

 

Whats wrong with my computer?

Hello,



Thank you for posting your query in Microsoft Community.



I request you to try the following steps:



Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:



Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.

 

Help Me Understand What I'm Doing Wrong

I may be missing something, but I think what's being suggested is you use the arrow to choose another different method other then 'phone number' such as email or an authentication app, whatever's on the drop down list that's not a phone number.