Windows 10: WhatsApp Desktop app keeps crashing in Win 11

I install WhatsApp from the Microsoft Store. I can't open it. It keeps crashing again and again. How can I fix this problem? I got 2 event logs in Event Viewer. 1st log:Faulting application name: WhatsApp.exe, version: 0.0.0.0, time stamp: 0x678970d2Faulting module name: Windows.UI.Xaml.dll, version: 10.0.26100.2894, time stamp: 0xc544c6f0Exception code: 0xc000027bFault offset: 0x000000000028be76Faulting process id: 0x2D28Faulting application start time: 0x1DB6

:)

 

WhatsApp Desktop app keeps crashing in Win 11 whenever there is Document or Media in a Chat

Hi The Amazing SG,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you are having trouble with WhatsApp Desktop app on Windows 11. It could be due to compatibility issues. Here are some steps you might try to resolve the crashing issue:

1. Compatibility mode: Right-click on the WhatsApp Desktop shortcut, go to Properties, and under the Compatibility tab, try running it in compatibility mode for Windows 10. Sometimes this can mitigate issues stemming from compatibility conflicts.

2. Run as Administrator: Right-click on the WhatsApp Desktop shortcut and select "Run as Administrator." This could help if the app is having trouble accessing certain files or permissions.

3. Check for App Errors: Windows Event Viewer can provide more details about the crash. Look for errors or warnings related to WhatsApp Desktop. Open the Event Viewer (search for it in the Start menu), navigate to "Windows Logs" > "Application," and look for events related to WhatsApp.

4. Graphics Driver Update:

Ensure that your graphics drivers are up to date. Outdated or incompatible graphics drivers can sometimes cause crashes. Visit the website of your graphics card manufacturer to download the latest drivers.

5. Check for Conflicting Software:

Other software running on your system might conflict with WhatsApp Desktop. Try disabling or temporarily uninstalling security software, firewalls, or any other third-party applications to see if the issue persists.

A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. How to perform a clean boot in Windows - Microsoft Support

Disclaimer: Temporarily turn off antivirus protection. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.

Remember to backup your important data before making significant changes to your system. If the problem persists, it may be a specific compatibility issue with the WhatsApp Desktop app on Windows 11, and an update from WhatsApp might be needed to address it.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist

 

WHATSAPP DESKTOP REFUSING TO LAUNCH OR LAUNCHES AND CLOSES ON WINDOWS 11

Hi James. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for Whatsapp Desktop won't launch or crashes in Windows 11:

https://www.makeuseof.com/whatsapp-desktop-not-...

https://www.thewindowsclub.com/whatsapp-desktop... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

How To Get WhatsApp to Open at Startup in Windows 10

https://www.getdroidtips.com/whatsapp-desktop-a...

https://techcommunity.microsoft.com/t5/report-a...

https://www.digitbin.com/whatsapp-for-pc-not-wo...

https://www.howtoedge.com/fix-whatsapp-desktop-...

https://appuals.com/random-crashing-of-whatsapp...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Whatsapp desktop - making a chat / call with no contacts

A friend uses Whatsapp from a phone. I'd like to use whatsapp from my desktop or phone to communicate with them.

I have installed whatsapp on my android phone and have connected the desktop. And am leaving the phone turned on, as directed.

I refused to permit Whatsapp to read my contacts, etc.. I'm not a big facebook fan and know that they share everything everywhere and sell it everywhere.

However, I cannot figure a way to make or even receive a call using whatsapp without using my contacts list.
Is this true or is there something I'm missing. On the desktop app I put in a phone number and it wants to search my contacts, which of course it does not have. After using "Create Group" same thing.

No way to make a call at all with whatsapp if you don't share your contacts with it?

if so, Whatsapp is completely broken for me.

And if so that's fine since I can use Skype or Discord just fine.

Thanks much,
wg