Windows 10: WhatsApp Desktop app keeps crashing while calling

So I had the same problem on Windows 10 and just upgraded to 11 and still have this same issue. Whenever I call through the desktop app of Whatsapp it will randomly crash, sometimes i can call for 30 min and it will be fine and sometimes it happens 2 times within 5 minutes. I'll provide the last 3 error descriptions from the event viewer, I hope that helps.Event 1000, Application ErrorFaulting application name: WhatsApp.exe, version: 0.0.0.0, time stamp: 0x66a26265Faulting module name: unknown, version: 0.0.0.0, time st

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Whatsapp desktop - making a chat / call with no contacts

A friend uses Whatsapp from a phone. I'd like to use whatsapp from my desktop or phone to communicate with them.

I have installed whatsapp on my android phone and have connected the desktop. And am leaving the phone turned on, as directed.

I refused to permit Whatsapp to read my contacts, etc.. I'm not a big facebook fan and know that they share everything everywhere and sell it everywhere.

However, I cannot figure a way to make or even receive a call using whatsapp without using my contacts list.
Is this true or is there something I'm missing. On the desktop app I put in a phone number and it wants to search my contacts, which of course it does not have. After using "Create Group" same thing.

No way to make a call at all with whatsapp if you don't share your contacts with it?

if so, Whatsapp is completely broken for me.

And if so that's fine since I can use Skype or Discord just fine.

Thanks much,
wg

 

Whatsapp video call not working on desktop app

I am using windows 10 pro, build 19042. I installed Whatsapp desktop app from Microsoft store, but the video call is not working properly. After I click the call/video call option on the desktop app, the options grey out & do not connect immediately, the call connects after 40-45 seconds.

The video calling used to work fine on the Whatsapp standalone software, which is outdated now. The issue exists on the Whatsapp app that I installed from Microsoft store.

Please tell me how do I fix it?

 

WhatsApp Desktop app keeps crashing in Win 11 whenever there is Document or Media in a Chat

Hi The Amazing SG,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you are having trouble with WhatsApp Desktop app on Windows 11. It could be due to compatibility issues. Here are some steps you might try to resolve the crashing issue:

1. Compatibility mode: Right-click on the WhatsApp Desktop shortcut, go to Properties, and under the Compatibility tab, try running it in compatibility mode for Windows 10. Sometimes this can mitigate issues stemming from compatibility conflicts.

2. Run as Administrator: Right-click on the WhatsApp Desktop shortcut and select "Run as Administrator." This could help if the app is having trouble accessing certain files or permissions.

3. Check for App Errors: Windows Event Viewer can provide more details about the crash. Look for errors or warnings related to WhatsApp Desktop. Open the Event Viewer (search for it in the Start menu), navigate to "Windows Logs" > "Application," and look for events related to WhatsApp.

4. Graphics Driver Update:

Ensure that your graphics drivers are up to date. Outdated or incompatible graphics drivers can sometimes cause crashes. Visit the website of your graphics card manufacturer to download the latest drivers.

5. Check for Conflicting Software:

Other software running on your system might conflict with WhatsApp Desktop. Try disabling or temporarily uninstalling security software, firewalls, or any other third-party applications to see if the issue persists.

A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. How to perform a clean boot in Windows - Microsoft Support

Disclaimer: Temporarily turn off antivirus protection. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.

Remember to backup your important data before making significant changes to your system. If the problem persists, it may be a specific compatibility issue with the WhatsApp Desktop app on Windows 11, and an update from WhatsApp might be needed to address it.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist