Windows 10: Whatsapp video call not working on desktop app

I am using windows 10 pro, build 19042. I installed Whatsapp desktop app from Microsoft store, but the video call is not working properly. After I click the call/video call option on the desktop app, the options grey out & do not connect immediately, the call connects after 40-45 seconds. The video calling used to work fine on the Whatsapp standalone software, which is outdated now. The issue exists on the Whatsapp app that I installed from Microsoft store. Please tell me how do I fix it?

:)

 

Surface Go: Change Graphic Setting for Bad Greenish Video Playback in WhatsApp Desktop?

Hi,

Thank you for posting to Microsoft Community.

Could you please confirm if you are using the WhatsApp in browser or WhatsApp application on your system?

I would suggest you to follow the steps below and check if it works out for you.

1. Press the Ctrl, Shift and Esc keys, this will open the Task Manager. Click on ‘More details’, click on ‘End task’ for all the instances of ‘Internet Explorer’.
   
2. Click on the Windows icon at the bottom left corner of your screen.
   
3. Type in ‘Control Panel’ and click on it.
   
4. In the ‘Control Panel’ window, click on ‘Network and Internet’, click on ‘Internet Options’, this will open a window named ‘Internet Properties’.
   
5. Click on the ‘Advanced’ tab, under ‘Accelerated graphics’, check ‘Use software rendering instead of GPU rendering’ and click on ‘Apply’, then ‘Ok’.
   
6. Restart your system and check if you are still experiencing a greenish video playback in WhatsApp Desktop.
   

Hope it helps.

Aaron Summith

Microsoft Community - Moderator

 

whatsapp not playing videos

Hi,

Regarding your Whatsapp videos, can you provide us the following information to better resolve your issue?

• When did this problem started to happen?
• Have you made changes on your phone prior to this?
• Do you have other apps that are responding differently?
• What other troubleshooting steps have you tried so far?

 

Whatsapp desktop - making a chat / call with no contacts

A friend uses Whatsapp from a phone. I'd like to use whatsapp from my desktop or phone to communicate with them.

I have installed whatsapp on my android phone and have connected the desktop. And am leaving the phone turned on, as directed.

I refused to permit Whatsapp to read my contacts, etc.. I'm not a big facebook fan and know that they share everything everywhere and sell it everywhere.

However, I cannot figure a way to make or even receive a call using whatsapp without using my contacts list.
Is this true or is there something I'm missing. On the desktop app I put in a phone number and it wants to search my contacts, which of course it does not have. After using "Create Group" same thing.

No way to make a call at all with whatsapp if you don't share your contacts with it?

if so, Whatsapp is completely broken for me.

And if so that's fine since I can use Skype or Discord just fine.

Thanks much,
wg