Windows 10: WHEA ID 20 since first run Windows 10 at ASUS R542UF-DM157

Discus and support WHEA ID 20 since first run Windows 10 at ASUS R542UF-DM157 in Windows 10 Support to solve the problem; Hi there, this is my first topic with issue. I bought new brand ASUS R542UF-DM157 with i5-8250U. Installation and configuration went fine. I recently... Discussion in 'Windows 10 Support' started by FadeMind, Aug 15, 2018.

  1. FadeMind Win User

    WHEA ID 20 since first run Windows 10 at ASUS R542UF-DM157


    Hi there, this is my first topic with issue. I bought new brand ASUS R542UF-DM157 with i5-8250U. Installation and configuration went fine. I recently saw in HWiNFO lots of WHEA ID 20 errors (informations???) in event log and counting,

    This is fairly normal behaviour of low voltage CPUs?? I don't have any issues with setup/hw.
    After installing main drivers I updated EFI firmware to X542UF.303 (03/15/2018) via Asus WinFlash tool.

    Code: Computer: ASUS VivoBook 15_ASUS Laptop X542UFCPU: Intel Core i5-8250U (Kaby Lake-R U4+2, Y0) 1800 MHz (18.00x100.0) @ 798 MHz (8.00x99.8)Motherboard: ASUS X542UFBIOS: X542UF.303, 03/15/2018Chipset: Intel Kaby Lake-U + iHDCP 2.2 Premium PCHMemory: 16384 MBytes @ 1197 MHz, 10-10-10-28 - 8192 MB PC19200 DDR4 SDRAM - Wilk Elektronik GX2400S464L17S/8G- - 8192 MB PC19200 DDR4 SDRAM - Samsung M471A1K43CB1-CRCGraphics: Intel UHD Graphics 620 (Kaby Lake R U GT2) - Integrated Graphics Controller [Y0] [ASUS] Intel UHD Graphics 620, 1024 MB Graphics: NVIDIA GeForce MX130 (GM108) [ASUS] NVIDIA GeForce MX130, 2048 MB GDDR5 SDRAMDrive: ST1000LM035-1RK172, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/sDrive: WDC WDS240G2G0B-00EPW0, 234.4 GB, Serial ATA 6Gb/s @ 6Gb/sDrive: Slimtype DVD A DA8AESH, DVD+R DLSound: Intel Kaby Lake-U/Y PCH - High Definition Audio ControllerNetwork: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NICNetwork: Atheros/Qualcomm QCA9377 802.11ac Wireless Network AdapterOS: Microsoft Windows 10 Professional (x64) Build 17134.228 (1803/RS4)[/quote] Code: Nazwa dziennika:Microsoft-Windows-Kernel-WHEA/ErrorsŹródło: Microsoft-Windows-Kernel-WHEAData: 15.08.2018 18:28:00Identyfikator zdarzenia:20Kategoria zadania:BrakPoziom: InformacjeSłowa kluczowe:Zdarzenia błędów architektury WHEAUżytkownik: SYSTEMKomputer: R542UF-DM157Opis:Zdarzenie architektury WHEAKod XML zdarzenia:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-WHEA" Guid="{7B563579-53C8-44E7-8236-0F87B9FE6594}" /> <EventID>20</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000800</Keywords> <TimeCreated SystemTime="2018-08-15T16:28:00.932434300Z" /> <EventRecordID>375</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="11648" /> <Channel>Microsoft-Windows-Kernel-WHEA/Errors</Channel> <Computer>R542UF-DM157</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="Length">672</Data> <Data Name="RawData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ata> </EventData></Event>[/quote]
    Images gallery link >> Imgur: The magic of the Internet

    Thanks for feedback and please help understand whats goin on here,
    If I selected wrong place for this issue sorry *Wink

    :)
     
    FadeMind, Aug 15, 2018
    #1
  2. Tima777 Win User

    WHEA-Logger Event ID 17 flooding System Events

    Good day!

    I've got the same problem with this laptop model ASUS X555UB.

    Source: Microsoft-Windows-WHEA-Logger
    Date: 07.02.2016 20:17:19
    Event ID: 17
    Task Category: None
    Level: Warning
    Keywords:
    User: LOCAL SERVICE
    Computer: DESKTOP-5C70LDP
    Description:
    A corrected hardware error has occurred.

    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)

    Bus*Big Grin WHEA ID 20 since first run Windows 10 at ASUS R542UF-DM157 :Device:Function: 0x0:0x1C:0x5
    Vendor ID*Big Grin WHEA ID 20 since first run Windows 10 at ASUS R542UF-DM157 :Device ID: 0x8086:0x9D15
    Class Code: 0x30400

    I updaded all drivers, installed all updates for windows 10, checked the latest drivers from ASUS, updated BIOS. Nothing helped to avoid this WHEA problem. I wrote to ASUS support, still waiting their answers but I am not sure that they will give useful information how to deal this it. Did you have a chance to fix it thus far,
    satindemon4u?
     
    Tima777, Aug 15, 2018
    #2
  3. PCR Just PCR, Aug 15, 2018
    #3
  4. RejZoR Win User

    WHEA ID 20 since first run Windows 10 at ASUS R542UF-DM157

    WHEA Error - Please Help

    WHEA is usually CPU related.

    Check your CPU OC stability using ASUS RealBench and running H.264 test in 10 loops. If it passes all 10, it's not CPU.
     
    RejZoR, Aug 15, 2018
    #4
Thema:

WHEA ID 20 since first run Windows 10 at ASUS R542UF-DM157

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