Windows 10: WHEA Uncorrectable Error on ASUS Vivobook

Hello,


I had a WHEA_UNCORRECTABLE_ERROR BSoD this morning. I ran chkdsk and it didn't seem to find any problems. I had recently reset my BIOS to default on the advice of an ASUS technician who I called about my PC rebooting when I plugged in/unplugged it. I also just installed Windows updates and some Realtek drivers and maybe an Nvidia graphics driver as well. I have a dump file, but I don't know how to open or read it.


I'm running Windows 10 on an ASUS Vivobook K571GT with dual hard drives one SSD and one HDD.


Here is the Dropbox link to the dump file. It should be downloadable. Please let me know if it isn't and I'll try changing the settings or uploading it to a different sharing service.

https://www.dropbox.com/s/lga91cnl910x4sb/120320-15859-01.dmp?dl=0


My warranty expires in 2 days. I'm really hoping I'll be able to either find out the cause and fix it before then or create an RMA and send it in for maintenance.

Thanks in advance,

Elizabeth L

:)

 

whea uncorrectable error

I get whea uncorrectable error immediately when i turn my pc on and it restart the pc to get the whea uncorrectable error again and again.

 

WHEA UNCORRECTABLE ERROR

Apologize if this is the wrong area to post the following problem.

Link for the eventvwr file : https://1drv.ms/u/s!Amdzd940Pyvbj30pCznd7OGyNg1H

My new build was getting BSOD with various reasons but WHEA UNCORRECTABLE ERROR is now the predominant/only BSOD I am getting.

i9 9900k

ASUS Z390 E MOBO

ASUS RTX 2080 TI OC

ASUS MONITOR

LOGITECH MOUSE/KEYBOARD

Stopped overclocking

I did a complete reinstall of Win10 Pro. Deleted ASUS GPU TWEAK and UEFI AEI SUITE 3.

System scan and health check showed no problems.

Still am getting BSOD WHEA UNCORRECTABLE ERROR periodically and especially on Battlefield V, really unplayable at this point.

Any help on this issue would be appreciated.

Green

 

WHEA UNCORRECTABLE ERROR

Hi, Andrea.

The reason why your PC shuts down suddenly is because the computer protect itself from data loss. We suggest checking this
link for the troubleshooting steps on how to resolve the error message
WHEA_UNCORRECTABLE_ERROR that you're experiencing on your PC.

Get back to us if you need further assistance.