Windows 10: WHEA_UNCORRECTABLE_ERROR only at first boot

For a solid week now I've been having issues while booting my pc.Everytime I turn on the PC in the morning I get the WHEA_UNCORRECTABLE_ERROR bsod. This happens only at first boot thought, if I reboot the PC it works just as usual. In the past months I've been been dealing with many problems with my PC as you can see in this other thread: https://answers.microsoft.com/en-us/windows/forum/windows_11-performance/multitude-of-bsods-frequent-crashing-browser-tabs/e39e42e6-6eca-4b21-9981-5a330920c22f?messageId=d975b3f2-54ac-43b2-9a10-76e6971aebd0, but I managed to "solve" them by installing Win 1

:)

 

How to fix Whea_Uncorrectable_Error

Hi Alexander,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message along with the error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• From when are you facing this issue?
• What is the make and model of your device?
• Are you able to boot the device to desktop?

I would like to inform that the WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture
(WHEA).

I suggest you to refer to the below article, try the troubleshooting steps mentioned and check if it helps.

Refer: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

Hope it helps. If the issue still persist reply to the post with the required information and updated status of this issue for further assistance.

 

Boot Process

Hi,

Please suggest me a link that can explain the boot process step by step of ...

• Windows 7,
• Windows 8.1,
• Windows 10,
• Windows Server 2008 R2 and
• Windows Server 2012 R2

With Regards

InTech

 

WHEA_UNCORRECTABLE_ERROR

Hi，

Welcome to Microsoft Community and we regret the inconvenience caused to you.

Thank you for the description and for the DMP file. The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). You can learn more about this: Bug Check 0x124 WHEA_UNCORRECTABLE_ERROR - Windows drivers | Microsoft Learn

I also found an error module: AuthenticAMD.sys, it is associated with WHEA_UNCORRECTABLE_ERROR. I suggest you go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed. And, update your BIOS on OEM website.

If the issue persists then perform a clean boot and close any non-Microsoft third-party apps, then launch Dota 2 app again. And may I know if this problem happened before (Dota 2)? if yes, I think it is caused by the incompatibility of the machine hardware with Windows. If this PC is built by yourself then I still recommend replacing the hardware to try more.

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track.

Thank you for your patience and wish you everything as well.

Best Regards,

| Microsoft Community Support Specialist