Windows 10: WHEA_UNCORRECTABLE_ERROR while gaming under load

Hi,About a week ago my computer started randomly crashing while playing video games with the error code WHEA_UNCORRECTABLE_ERROR. It only occurs during more difficult to run games like Apex Legends and Shadow of the Tomb Raider. So far it hasn't crashed during normal use such as web browsing, streaming, etc. Something interesting that I've noticed when it does crash is that the task manager reports my M.2 SSD C: drive as being under 100% load. I'm just not sure if it's relatively normal for the boot drive to be at 100% at BSOD or if the SSD is the root of the problem.Here are the troubleshoo

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Pre-loaded games won't uninstall

I'm not really into some of the games that were pre-loaded into my PC but when I try to bring up the games from the Start menu and click on 'uninstall' it takes me to the control panel, and I don't see the games listed there for me to uninstall. Suggestions, please? Thanks! ~P

 

iwin games won't load

Hi Sebrad,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

What is the exact issue you are facing with the game?

You may also try installing the game in compatibility mode.
Follow these steps to install the game software in compatibility mode and check if that helps.

• • • • 
        Right-click on the game setup file and click on
        ‘properties’.
        
      • 
        Click on the ‘compatibility’ tab and check the box
        ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
        

If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Whea_uncorrectable_error while playing games

Hello,

If you receive a blue screen error, it means that your PC has shut down unexpectedly to protect itself from losing any data. When you see WHEA_UNCORRECTABLE_ERROR, it means that a hardware have caused the blue screen error. We suggest that you check if your
device has all the latest updates installed including drivers for your device, here's how:

• Press the Windows key + I to open Settings
  > Update & security > Windows Update, and then click
  Check for Updates.