Windows 10: When are you guys going to fix the ms jigsaw ?

Discus and support When are you guys going to fix the ms jigsaw ? in Windows 10 Software and Apps to solve the problem; Microsoft jigsaw will not save on my computer or laptop. I had one of your experts logged into my computer for an hour, still does the same thing.... Discussion in 'Windows 10 Software and Apps' started by Steven Kennewell, Jun 22, 2024.

  1. When are you guys going to fix the ms jigsaw ?


    Microsoft jigsaw will not save on my computer or laptop. I had one of your experts logged into my computer for an hour, still does the same thing. However the computer is quicker. Not his fault your programers can't fix it. I have noticed many people around the planet having all sorts of problems with it.

    :)
     
    Steven Kennewell, Jun 22, 2024
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Redirecting

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Jun 22, 2024
    #2
  3. Ariel Acu Win User
    MS Jigsaw

    Hi,

    A corrupted file is one of the possible reasons as to why you can't download purchased puzzles in Microsoft Jigsaw. Let's try to troubleshoot this issue by running the Windows App Troubleshooter to scan and fix the corrupted files. You may refer to this
    link to run the troubleshooter.

    If you still encounter the same issue, we suggest that you reset the Windows Store cache by performing the following steps:

    • Press Windowskey + R to open Run.
    • Type WSReset.exe and hit Enter.
    • Launch the game from the Windows Store.

    Let us know if that works for you.
     
    Ariel Acu, Jun 22, 2024
    #3
  4. When are you guys going to fix the ms jigsaw ?

    MS Jigsaw on windows 10

    Enabling the Administrator account needs to be done from Command Prompt. See the following article for details.

    Here is a visual step:

    https://www.groovypost.com/howto/enable-disable...

    Information in the above link is sourced from a trusted Microsoft MVP blog.

    The step I would try to see if it helps is to remove Jigsaw manually.

    Download the following utility, extract it

    https://gallery.technet.microsoft.com/scriptcen...

    Launch it, scroll through the list then select Jigsaw

    Click Remove

    Restart then redownload Jigsaw then sign in.

    Get Microsoft Jigsaw - Microsoft Store

    https://www.microsoft.com/en-us/p/microsoft-jig...
     
    Andre for Directly, Jun 22, 2024
    #4
Thema:

When are you guys going to fix the ms jigsaw ?

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