Windows 10: When buying HEVC Extensions from Windows App Store, the price indicated is one off price or...

When buying HEVC Extensions from Windows App Store, the price indicated is one off price or the customer needs to pay this monthly?

:)

 

Filter by price

Hi Thanatica,

Please answer these questions to assist you better.

• Are you referring these feature in Windows Store?
• When you say 'filtering by price' are you referring to price filters ascending or descending?

If yes then I suggest you to open Windows Store click on
Apps tab; Click on Top apps; Under Refine you can filter for free and paid apps. However there is no option to filter ascending or descending under paid. You may leave feedback about this feature in Feedback app. Thank
you.

 

HEVC Extension

Hello LoyalJoshua,

Thank you for responding.

Here are the things we might consider why you have this problem:

• Faulty Microsoft Store services.
  
• You're not signed it to the correct Microsoft account where the app is registered.
  
• Incompatible app to Windows 11.
  

The following are the suggested methods to troubleshoot Microsoft Store and apps issues:

METHOD 1: Install Windows updates

Make sure Windows 11 has the latest update.

1. Select Start > Settings > Windows Update > Check for updates.
   
2. If there is an available update, select Install now.
   

METHOD 2: Make sure that HEVC Extension app works with Windows 11.

Please see link below for more information about apps that aren't compatible:

Your app doesn't work with Windows

METHOD 3: Update Microsoft Store app

1. In Microsoft Store > Library.
   
2. Look for Microsoft Store in the list, if updates is available, proceed in installing it.
   
3. Check if it is working now.
   

METHOD 4: Sign out and sign back in

Sign out the current account and make sure you sign back in with the right Microsoft account you use when you purchase this app.

1. Open Microsoft Store.
   
2. At the upper-right corner, click on the profile icon and select your account.
   
3. Click the Sign out button.
   
4. Click on the profile icon again and click sign in.
   
5. Once done, try to play the video again.
   

METHOD 5: Open the video with HEVC Extension app

Try to open the video directly to HEVC Extension app.

1. Open File Explorer, locate where you save the video.
   
2. Right-click on it and select Open with.
   
3. Then select HEVC Extension app from the list.
   

METHOD 6: Reset Microsoft Store

It will reset and delete the app data to resolve common problems.

1. Open Windows Settings > Apps > Apps & features.
   
2. Select Microsoft Store app.
   
3. Click the Advanced options link and click Reset button.
   
4. Check if it's now working.
   

METHOD 7: Reinstall HEVC Extension app

If the above steps did not work, try reinstalling the app instead.

1. Open Windows Settings > Apps > Apps & features.
   
2. Select HEVC Extension app.
   
3. Click the Advanced options link and click Uninstall button.
   
4. To reinstall, open Microsoft Store again.
   
5. Select Library. Find the app you want to reinstall, and then select Install.
   

Let us know the result and we will get back to you as soon as we can.

Best regards,



Microsoft Community Moderator

 

price

Hi i want to give a suggestion that there should be a section of prices of the products.This will help improve the site & customer convience as well.

Moreover plz send me a list of phones which support .sis softwares with price to my e-mail specially 5610,5700,5310 &6300.Prices should be of Karachi in Pakistan.

Can I find these fones on low rates?