Windows 10: When creating another account, its corrupted

Title

It also doesnt give me the settings when you create an account for example cortana

No idea which topic to select

:)

 

Unable to create new User account

Hi Richard,

Thank you for your interest in Windows 10.

• 
  Are you logged in with a Microsoft account or Local account?
  
• 
  Are you trying to create new user account using Administrator account?
  

I suggest you to run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Please get back to us with the information required, we’ll be glad to assist you.

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del

 

Admin account corrupted

Hi Joshua.

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused to you.

I suggest you enter into safe mode and enable built-in administrator and check.

Step 1: Start computer in safe mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select
  Safe mode and then press Enter.
  

Step 2: Enable Built-in administrator.

• 
  Open the Task manager. Here’s a tip: Press
  CTRL + Shift + ESC.
  
• 
  Click File >
  Run New Task.
  
• 
  Make sure you have a check mark beside “Create this task with administrative privileges”
  
• 
  Type CMD.
  
• 
  Type the following command and hit
  Enter:
  

• 
  net user administrator /active: yes
  (Check for the spaces)
  

6. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type
net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 3: Create a new user account in Safe Mode and give admin privileges to the new account.

Create a new user account

http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

After creating new user account, press Windows key, type
Mange your account and hit Enter. Click on Family
and other users and select the newly created account. Now change the account type to
Administrator.

Keep us posted with the status of the issue to assist you further.

Thank you.