Windows 10: When I Boot my PC it goes to a blue screen, which has a “:(“.

Discus and support When I Boot my PC it goes to a blue screen, which has a “:(“. in Windows 10 BSOD Crashes and Debugging to solve the problem; It boots up as normal until it goes to starting Windows then it crashes. It’ll ask me if I want to restart, which doesn’t work, or advanced options. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kyle8175, Aug 11, 2019.

  1. Kyle8175 Win User

    When I Boot my PC it goes to a blue screen, which has a “:(“.


    It boots up as normal until it goes to starting Windows then it crashes. It’ll ask me if I want to restart, which doesn’t work, or advanced options. I have tried everything in the advanced options and it doesn’t work. I have a acer aspire X1935, so it has a “Acer eRecovery Management", which you load by pressing ALT and F10 in boot up. This program will either restore PC to factory setting and wipe your drive or restore it and save your drive, but both give an error. I can’t boot Safe mode or any of that either. Can somebody please help me?

    :)
     
    Kyle8175, Aug 11, 2019
    #1

  2. PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Aug 11, 2019
    #2
  3. Kem Mon Win User
    Blue screen and stop code

    Hi
    Jeferis,

    There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:


    • What activity have you done to
      trigger the NTFS and FAT FILE SYS loop?

    • were there any error messages?

    • What troubleshooting steps have you done so far?

    It is possible that the
    Boot
    Sequence were corrupted by the previous activity which
    triggered the Blue Screen Error and the loop. We recommend that you perform these
    suggested troubleshooting
    and see if there are any changes:

    Startup Repair.


    To access the
    Startup Repair Screen, turn off the
    PC 3-4 times(force shutdown),
    while on the Blue screen Error. This will route you to the
    Startup repair screen:

    Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

    and run the following command:

    Run SFC Scan:  

    SFC
    will
    scan
    and
    run
    an
    automatic repair
    to any
    corrupted system files
    that it will detect. We suggest that you perform it twice. To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   

    Boot Record:

    This will fix the corruptions on
    boot records or boot
    sequence. To run this command, follow these steps:


    • Run
      Command Prompt as Administrator.

    • Type the following command:  

      • Bootrec /fixMBR  

      • Bootrec /fixBoot

      • Bootrec /rebuildBCD

    Update us on how it goes.

    Regards.
     
    Kem Mon, Aug 11, 2019
    #3
  4. Remon Ont Win User

    When I Boot my PC it goes to a blue screen, which has a “:(“.

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Aug 11, 2019
    #4
Thema:

When I Boot my PC it goes to a blue screen, which has a “:(“.

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