Windows 10: When I click on View Bitlocker Keys on my Microsoft account a Right side popup window opens...

When I click on View Bitlocker Keys on my Microsoft account a Right side popup window opens with the name of my device but Loading forever?Why it doesn't show Bitlocker Key?

:)

 

Bitlocker key can not be found in the microsoft account

After a regular update of Windows my Notebook asked me for the Bitlocker Key although I never activated this. The device is listed in my account but in the list of keys it's not.

Simply doing a reset is definitely not an option, the data is needed.

Every single suggestion for how to find the key is absolutely useless so far.

 

Cannot Save Bitlocker Recovery Key to Microsoft Account

I have a brand new Surface Pro with Windows 10. I am attempting to enable BitLocker.

From the Control Panel / Manage Bitlocker, I click "Turn on BitLocker".

I am given a question, "How do you want to backup your recovery key?" and I choose, "Save to your Microsoft account."

I am greeted with a popup, "Bitlocker Drive Encryption error. Can't sign in to your Microsoft account. You need to be signed in to Windows with a Microsoft account to save your recovery key. Sign out and hen sign in with a Microsoft account, or go to
Settings and choose Accounts to change your existing account."

I am signed in, but I went through these steps again, but I am unable to save my recovery key to my Microsoft account.

How do I fix this?

***Post moved by the moderator to the appropriate forum category.***

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.