Windows 10: When I close my laptop lid my open windows disappear from my monitors

When I close my laptop lid my open windows disappear from monitors to the closed laptop screen. I know this because when I open the lid my open windows are on the laptop screen. When I move the open windows to my monitors and close the lid again the open windows disappear again. This only started happening recently. I have not changed settings or anything. How do I fix this?

:)

 

Monitor Audio speakers disappears when closing lid.

I've got the following system:

- Microsoft Surface Laptop 2 (I7 / 16GB / 512GB)

- Microsoft Surface Docking Station

- Asus MX25AQ Monitor connected to Docking Station via Displayport

- Logitech keyboard connected to Docking Station via USB

- Logitech mouse connected to Docking Station via USB

- LAN connected to Docking Station

If I start the laptop with lid open everything works fine.

Microsoft finds both realtek HD speaker on Laptop and MX25AQ monitor speakers and I can switch speakers from notebook to monitor and back using the volume icon.

When I close the laptop lid the screen I can see the monitor in full resolution, but MX25AQ audio disappears and I can only hear sound from the laptop.

If I open the lid again it is still gone.

For audio on MX25AQ monitor to work I need to restart windows with laptop lid closed.

Is there an option that when I close the lid of the laptop audio will switch to the MX25AQ monitor or at least not remove the MX25AQ option from volume icon ?

--- moved from NL-NL ---

 

Monitor speaker disappears from volume icon when closing Surface 2 laptop lid.

I've got the following system:

- Microsoft Surface Laptop 2 (I7 / 16GB / 512GB)

- Microsoft Surface Docking Station

- Asus MX25AQ Monitor connected to Docking Station via Displayport

- Logitech keyboard connected to Docking Station via USB

- Logitech mouse connected to Docking Station via USB

- LAN connected to Docking Station

If I start the laptop with lid open everything works fine.

Microsoft finds both realtek HD speaker and MX25AQ monitor speakers and I can switch speakers from notebook to monitor and back using the volume icon.

When I close the laptop lid, the MX25AQ monitor switches to full resolution, but MX25AQ audio disappears and I can only hear sound from the laptop.

If I open the lid again it is still gone, but both monitor is on and the MX25AQ monitor goes back to the Surface Laptop resolution.

For audio on MX25AQ monitor to work I need to restart windows with laptop lid closed.

I've changed the Energy plan: "when closing the lid" to do nothing, because else the laptop will go into sleep mode.

Is there an option that when I close the lid of the laptop, audio will switch to the MX25AQ monitor or at least not remove the MX25AQ option from volume icon ?

I close the laptop lid just because I only want to use the monitor and the monitor speaker.

 

Monitor settings when close laptop lid

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity and to assist you accordingly, we would need some information.

1. What is the version and
   build of you operating system? In the Search box, type
   winver to get this info.
   
2. May I know the Make and the model of the computer and external monitor?
   
3. Are you aware of any changes made on your computer before this issue occurred?
   

We also suggest following the steps below and check if it makes any difference.

Since you are facing issue with the Secondary monitor, I would suggest you to
Troubleshoot external monitor connections in Windows 10
and check if it fixes the issue.

Additionally refer this article on Second
screen or Projector mode does not persist after you close and reopen a laptop lid.

I look forward to your reply.

Thanks,

Suman.B

Microsoft Community – Moderator