Windows 10: When I connect my laptop to my speaker Harman Kardon Play + Go, the sound is low even at...

hello.

:)

 

Harman Kardon Invoke featuring Cortana

Source: Harman Kardon Invoke featuring Cortana: Captivating sound meets personal digital assistant - Windows Experience Blog

 

How to fix poor sound quality from a bluetooth speaker? (Harman Kardon go + play mini)?

I just bought Harman/Kardon go + play mini. When I use bluetooth connection via iPhone everything is ok. When I connect using my PC with OS Windows 10 I have very poor quality sound. My PC is an Asus Vivobook S15 S510UN-BQ162T.

What I see clicking on speaker icon:



As soon as I try to change volume or play any music it disappears from drop list of that icon. Chosen device sets to default speakers of my laptop.

That what I see in sound menu:



(Sorry for russian, need to reinstall OS to change language because it's single language version)

We are interested in Speakers ( = Динамики) with name HK GO + PLAY Stereo and in headset headphones ( = наушники гарнитуры) with name HK GO + PLAY Hands-Free. If to connect using headset headphones it works but with poor quality. Speakers as I said disconnects as soon as I try to play any sound.

Under speakers icon there is notice that connection aborted. In context menu I press connect and nothing happens.

I tried to delete my device from device manager, switch off auto update of devices and restore system using point of restore, to update drivers, to reconnect device, to reload system.

I guess we somehow need to force sound go through that HK GO + PLAY Stereo speakers.

How can I fix the poor sound quality from the bluetooth speaker?

 

Windows 10 Bluetooth issue with Harman Kardon speaker

Hi there,

I am currently using the windows 10 1909 on my surface book 2 (15 inches).

When I try to Bluetooth pair with my Harman Kardon Aura Studio 3 speaker( with Bluetooth 4.2), the laptop just cannot adjust the volume at all. And every time I clicked play button it started with a broken noise for like 0.2 sec.

Then I tried to use aux cable to physically connect my speaker to surface book 2, the system can only recognize my speaker as an external headphone and output low quality audio.

By the way, all my drivers were already updated to the newest version.

This issue did not happen on any other non windows devices at all.

Hope you can look into it.