Windows 10: When I Connect my Xbox x Controller PC via Bluetooth, this weird name shows up (the numbers...

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Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Xbox series x/s controller connected to PC via Bluetooth but not working

The new Xbox series x/s controller is successfully connected to windows 10 PC via Bluetooth. the device is showing connected in Bluetooth settings but it is not being recognized in games. Also, it is not being recognized in the Xbox accessories app.

When connected via USB cable it is working and I was able to download the latest drivers and firmware from the Xbox accessories app.

• I have made sure I have all the latest updates (Windows 10, Version20H2)
• updated xbox controller firmware through usb connection (Firmware version 5.5.2641.0)
• used Bluetooth troubleshooter
• Disconnected, removed, re-paired, and restarted PC and Xbox controller multiple times.
• tried updating drivers from device manager but the drivers were already up to date
• I have Bluetooth keyboard and headphones that are connected to the same PC, they work flawlessly (made sure I had only 1 connection at a time)

 

Cant connect my XBOX ONE controller to my W10 pc via bluetooth

Hi,

If you encounter issues connecting an Xbox One Wireless Controller on your Windows 10 PC via Bluetooth, it may be because of an incorrect device configuration. Another factor that we have to take into consideration is an outdated Bluetooth driver. We suggest
running the Bluetooth troubleshooter on your Windows 10 PC. Here are the steps:

• Select the Start button, then select Settings >
  Update & security > Troubleshoot.
• Under Find and fix other problems, select Bluetooth >
  Run the troubleshooter.
• Restart your device so that the changes will take effect.
• Disconnect then reconnect the controller and check if the same issue occurs.

We also recommend verifying if the Bluetooth device shows on the Device Manager. To do so, kindly perform the following steps:

• In the search box on the taskbar, type Device Manager, and select it from the list of results.
• In Device Manager, select View > Show hidden devices.
• In Device Manager, select View > Devices by connection.
• Find your Bluetooth hardware.

For additional troubleshooting steps, refer to
How to connect and troubleshoot Bluetooth on your Xbox One Wireless Controller. The details on that page will guide you how to connect the controller via Bluetooth as well as troubleshooting methods you may perform if you encounter issues with the Bluetooth
connection.

We're looking forward to get this issue resolved.

Do get back to us with the progress. We'd be more than willing to provide you additional troubleshooting solutions.