Windows 10: when I logged on I noticed my desktop was significantly different

So I am not quite sure how to explain this. Last night I went to class and was working on an essay on my surface pro. Shut it down and everything was good. This morning when I logged on I noticed my desktop was significantly different. My school folder is no longer there, my Kindle for PC app was removed, and some other programs were downloaded, like discord and I think Firefox. Now two days ago I did a hard reset of my desktop and had downloaded those programs. I am not sure if that's connected or why that would cause my school folder to be missing. I have tried accessing my school folder from the quick access bar and it says there is no path available. Does anyone know how to fix thi

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:)

 

Desktop shows different shortcuts than Windows explorer desktop

Hello Glyn,

We regret for the inconvenience.

At this point, I suggest you to check if the same issue occur when logged in through a different Local Administrator user account. This will help us ascertain if the issue is user account specific.



Follow the steps mentioned below:

• Assuming that you are already logged on to your user account in Windows 10, click the Start button.
• From the Start menu, click your name from the top of the left pane.
• From the displayed options click Sign out.
  
• From the login screen, click to the different user account you want to switch to.

However, if you do not have a separate user account, I suggest you to create another administrator user account by referring to the Microsoft article here: Set
up accounts.

Write to us with the updated status and the required information for us to be able to assist you further.

Thank you.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Desktop freeze after log in

Hi Keith,

In order for us to find out what causes your desktop to freeze after logging in, we would like to gather more information:

• Did you make any recent changes on your computer prior to this issue?
• What other troubleshooting steps have you tried so far?
• When the computer freezes, do you get an error message?

Regards.