Windows 10: When I move my mouse with my curser it ends up not letting me control it and moves to a...

I have a HP Pavilion x360 convertible laptop. Everytime I move my mouse it stops letting me control and a star shape triangle moves to the corner. What do I do?

:)

 

Curser lost control

Hello,

Thank you for posting your query in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience with accessing the device after installing Windows 10.

I would like to inform that, these issues are due to un-updated drivers on Windows 10.

I suggest you to follow the below troubleshooting steps by connecting an external mouse and check if it works fine.

If the external mouse is working fine then follow the below:

Method 1:

Step 1:

• 
  Press Windows + X keys from the keyboard and click on
  Control Panel.
  
• 
  Click on Mouse.
  
• 
  On the Device Settings tab of the
  Mouse Properties screen, click the Disable button to turn off the Touchpad.
  
• 
  Restart the system and after restart enable it.
  

Step 2: Uninstall Mouse driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Mouse.
• Right on the Mouse driver and click on
  Uninstall.

Step 3: Update the driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Mouse.
• Right on the Mouse driver
  and click on Update driver software

Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Method 2: I suggest you to disable automatic restart on system failure. This prevents Windows from automatically restarting if an error causes Windows to fail. Follow the below steps.

• 
  Press Windows + E keys on the keyboard to open File Explorer.
  
• 
  Right click on My Computer/This PC and Select
  Properties.
  
• 
  Click on Advanced system settings on the left navigation pane. (Enter the admin credentials if prompted)
  
• 
  Click on the Advanced tab.
  
• 
  Under the Startup and Recovery, select
  Settings.
  
• 
  Uncheck the option Automatic Restart under
  System failure.
  
• 
  Click on OK button and close the window.
  

Try to use the computer now for some time. Check if the computer is restarting now.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Right and left triggers on my xbox controller will move my mouse curser right and left

Hello NickTolman,

Thank you for posting in Microsoft Community.



We understand that you are trying to use your Xbox Controller on PC however the controller seems to be moving the mouse curser. Let us check on this together and sort this out in timely manner for you to get back to gaming.

This could happen if the controller was mapped differently or else there is a setting that we need to set. We would like to ask for details about this concern.

1. May we ask when did this issue happen? Are you in the middle of the game and what game? Are you in the Windows desktop or app?
   
2. Since this issue did not start a month ago, may we ask if this Windows device updated as well as Xbox apps?
   
3. Did we install Xbox Accessories app?
   
4. Are you playing Xbox games or EA games or Steam games?
   

For more details, please check these references:

All about the Xbox Accessories app | Xbox Support

Configure an Xbox Wireless Controller | Xbox Support

Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

 

Why doesn't my mouse curser move?

Cant get my curser to move on my pc after an upgrade.