Windows 10: When I open Microsoft store nothing happens

When I open Microsoft store nothing happens It has been like that for about a few months and I still cannot fix it.

:)

 

store doesn't open

Hi,

There are many possible reasons why this issue is happening. We suggest resetting Windows Store to help resolve the issue. Follow the steps below:

• Open Settings, then click System.
• Select Apps & features on the left pane.
• Locate Store, then left-click and select Advance options.
• Click Reset.

Note: If the issue still persists after performing the steps, kindly give us more information about the issue.

Update us with the outcome so we can provide further assistance.

 

I can't sign in windows store and I can't use acount microsoft to sign in windows

Hi,

Apologies for the late reply. Are you still facing the issue?

If yes, Please follow below suggestions:

What happens when you try to sign to Windows Store?

Please give us the complete error message if any.

For Windows store issue you may refer the following suggestion:

I would suggest you to refer to the following steps:

• 
  Press Windows +R Keys to open Run command
  
• 
  Type wsreset.exe and hit enter
  

Now, try to open store and see if that helps.

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.