Windows 10: When I pair my Sony WH-CH700N to my laptop, it shows as unspecified device

Discus and support When I pair my Sony WH-CH700N to my laptop, it shows as unspecified device in Windows 10 Drivers and Hardware to solve the problem; I tried multiple solutions, like windows reset, bluetooth driver updates and lots of other stuff, but none of them helped and I simply cannot connect... Discussion in 'Windows 10 Drivers and Hardware' started by Marija Stojoska, Jul 7, 2021.

  1. When I pair my Sony WH-CH700N to my laptop, it shows as unspecified device


    I tried multiple solutions, like windows reset, bluetooth driver updates and lots of other stuff, but none of them helped and I simply cannot connect the headphones to my laptop. Please help me.

    :)
     
    Marija Stojoska, Jul 7, 2021
    #1

  2. Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device (lists in other devices)

    Hello, I just got Sony WH-CH700N headphones and they paired with my HP Elitebook 840 g6 running Windows 10. The problem i am facing is the device is not getting recognized as headphone/headset. Its getting paired and
    working fine with my One Plus 5 and other devices.

    I followed this thread but now i am lost on what to do as this wasn't much helpful:

    Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device

    Any solution for weird problem?
     
    amanpriyadarshi1, Jul 7, 2021
    #2
  3. AhmedAlo. Win User
    Windows 10 doesn't Recognize Sony WH-CH700N headphones as an Audio Device

    Hello, I just bought Sony WH-CH700N headphones and they paired with my Dell XPS Destktop running Windows 10. The problem I'm facing is that they don't play any sound, video, or anything. My PC doesn't recognize it as an audio device. When I go to Sound
    and Playback, they are there but show as disconnected. I tried unpairing them and pairing them again many times, but didn't fix anything. I tried the Troubleshoot on Sound and Bluetooth, but didn't do anything. I tried to reset the headphones to factory settings,
    also nothing. More importantly, they worked with other devices and smartphones. Like I said, the problem seems that the Windows 10 (which up to date) doesn't see them as an audio device (headphones, headset). and I got old bluetooth headphones that still work
    and show as a headphones device.

    Any solution for weird problem?
     
    AhmedAlo., Jul 7, 2021
    #3
  4. When I pair my Sony WH-CH700N to my laptop, it shows as unspecified device

    Poor sound quality Bluetooth Sony WH-CH700N with Windows 10

    Hi guys,

    I have just bought a new Wireless Noise Cancelling Headset Sony WH-CH700N. No problem in pairing it with Windows10 however the sound quality when connected via Blootooth is absolutely outrageous. It is great when connected with cable though.

    Do you think it is somehow possible to improve the audio quality when in Bluetooth?

    Thanks in advance

    Riccardo
     
    RiccardoneII, Jul 7, 2021
    #4
Thema:

When I pair my Sony WH-CH700N to my laptop, it shows as unspecified device

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