Windows 10: When I play games on my laptop it only says plugged in

I have a DellG5 15 5587 and I went to both versions of Windows 11 and 10 to just see my battery draining while I was playing games such as MW3

:)

 

Lenovo laptop BSOD when playing games while plugged in

My laptop goes BSOD when I play games while it is plugged in. I open a game while plugged in and then it crashes, fans go really loud and the goes to blue screen saying video dxgkrnl fatal error. I tried playing without plugging it in and it runs well the fps is not that great though and when I plug the charger while the game is launched it crashesh again and fans goes nuts and gets BSOD, I already tried reinstalling graphics drivers,sfc scan, memory diagnostic, and also re installed my windows but it still happens.

 

My plug and play is still on running after 2.5 Hours

Hi Declan,

Thank you for posting your question in the Microsoft Community.

I would suggest you to stop the plug and play service and again start the service and check the status of this issue. Follow the steps below to stop the Plug and Play service.

• 
  Press Windows Key + R key
  
• 
  Type “Services.msc” and press Enter
  
• 
  Right click on Plug and Play and click on stop
  
• 
  Again start the service.
  

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

"Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

So every time I play a game after like half an hour or so, my game crashes (blue screen giving the error VIDEO DXGKRNL FATAL ERROR ), then when I relaunch the laptop my discrete GPU is gone, like missing from task manager and hidden in device manager. To fix it I have to restart my laptop then the Nvidia drivers come back and when I play my games again the same problem happens after a few minutes of playing the game. It's never happened unless I'm playing a game.
I have tried:

• reinstalling the graphics driver from NVIDIA.
  
• removing the graphics driver using DDU in safe mode and reinstalling the latest one.
  
• running sfc and dism
  
  None of the above methods helped.
  My laptop is out of warranty so don't suggest I take it to the Dell service center as they will just say to replace the motherboard, I know that and that will be like buying a new laptop.
  
  My laptop is a Dell G3 15 3500
  Specs -
  i7-10750H
  RTX 2060 6gb
  16Gb ram
  256Gb SSD
  Windows 11 home