Windows 10: When i play valorant my pc randomly shuts down can anyone help me with this issue?

Randomly my pc started shutting off but it seems to be only when i play valorant i’m willing to send any files to help, someone please help thank you.

:)

 

My PC shuts off randomly

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

I'm sorry that you're having trouble with your pc shutting off by itself randomly. I would highly suggest you to check this link and follow the steps provided by Greg Carmack to fix this issue:

https://answers.microsoft.com/en-us/windows/for...

Hope this information helps

Sincerely,

Louie

 

My PC keeps shutting down unexpectedly when playing Valorant

Hello! My PC keeps shutting down unexpectedly every time I play Valorant, it usually crashes 1 or maybe even 5 times a day and it only happens when I play Valorant. I checked event viewer to see what's making my PC shut down and I found a few errors that were prior to the shut down event and they're mostly event ID 14 TPM errors, and after the shut down event there was another error volmgr event ID 162 and sometimes event ID 161. There's also some WHEA-Logger Event ID 46 errors and also an error that contains this message The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff940612271028, 0x00000000bc800800, 0x00000000060c0859). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 4cef144a-7889-4d2c-9889-2e28f7b446ba.

This has been happening since January and I don't know which of these is causing the shut down so I'd really appreciate the help.

 

PC randomly shuts down or gets black screen

I've been having this issue for a while, my PC will either randomly shut off usually when I'm playing games, I sometime get a black screen on both my monitors that doesn't allow me to press any button to do anything, this sometimes happens after my PC
randomly shuts down when I log in or when I'm playing a game, I know it's not a overheating issue.