Windows 10: when i reset a window 10 computer will all the other users go away? There’s 2 other users...

when i reset a window 10 computer will all the other users go away? There’s 2 other users we don’t want on this computer and we can’t get rid of them. will they go away if the computer is reseted? the pst secretary has left this office and we want to have acess to the computer to use.

:)

 

Current active users that are friends

The other reason I suggested this is that users can add characters to their username that are not alphanumeric (e.g. user*). This confuses things somewhat when looking at the list.

 

Windows 10 can't load the user profile for a new user account

Hi Judy

Thank you for posting your query in Microsoft Community. .

I would suggest you to follow the method give below and check.

Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

Step 1: Start computer in safe
mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Enable Built-in administrator.

• • 
    Press Windows + X key together on your desktop screen.
    
  • 
    Click on Command Prompt (admin) to open
    Command Prompt.
    
  • 
    Type the following command and hit Enter:
    

• 
  net user administrator /active: yes
  (Check for the spaces)
  

d. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.



Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

Create a user account

Create a user account in Windows - Microsoft Support

Note: Create a Microsoft account



Method 3: Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Hope this information is helpful. Kindly update the status of the issue, we will be happy to help you.

 

Other Users-PW Reset

Hello,

I request you to try the steps below:

• Press "Windows" + "R" on the keyboard.
• Type "netplwiz" and press Enter key.
• Select the user account and click on "Reset password"
• Enter the new password.

You may also see the data of all the user accounts by following the steps below:

• Press "Windows" + "R" on the keyboard.
• Type ".." and press Enter key.

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.



Thank you.