Windows 10: When I reset my laptop it needs my account password, but its incorrect. I also change my...

I try to reset my pc and choose keep files, but when I put my password it says that its wrong even though its correct and I also change my password amd try to use my new password but still wrong, what should i do to this?

:)

 

How to reset Windwos 8 Password?

Change or reset your Windows password - Microsoft Support

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

Windows 10 asks for password reset on Local Account but says incorrect password

Two local accounts on Windows 10 laptop. One has a password to login and the other doesn't. Now when you try to sign into the first one it asks you to change your password after you input your old password. When I attempt to change the password it says incorrect password or username. I know the original password is correct but it won't take me to password reset when I input a wrong password. When I input the correct original password it says to change password and then I can follow the steps to make a new password. But as I said when I use the password reset with a completely new, never used password it says incorrect password.

Additionally, the second account that doesnt have a password says to reset password upon clicking on it and there is no original password to change.

Have tried soft reseting windows and inputting Microsoft account passwords from our online accounts but nothing works.

 

Windows 10 asks for password reset on Local Account but says incorrect password

Two local accounts on Windows 10 laptop. One has a password to login and the other doesn't. Now when you try to sign into the first one it asks you to change your password after you input your old password. When I attempt to change the password it says incorrect password or username. I know the original password is correct but it won't take me to password reset when I input a wrong password. When I input the correct original password it says to change password and then I can follow the steps to make a new password. But as I said when I use the password reset with a completely new, never used password it says incorrect password.

Additionally, the second account that doesnt have a password says to reset password upon clicking on it and there is no original password to change.

Have tried soft reseting windows and inputting Microsoft account passwords from our online accounts but nothing works.