Windows 10: when i right click with my mouse something weird happens

when I right click with my mouse I get a black screen and then I get a long refresh. some of my apps close

:)

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Weird locking up and mouse issues

Hi,

Thank you for replying us & sorry for the delay in response.

I suggest you to follow the below steps & check if it helps.

Try update the Mouse driver.

• 
  Press Windows key + X key when you are at desktop.
  
• 
  Select Device Manager.
  
• 
  Expand Mouse.
  
• 
  Right on the Mouse
  driver and click on Update driver software.
  

Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• 
  Download the updated driver from the manufacturer’s website.
  
• 
  Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
  
• 
  Place a check in the Run this program in compatibility mode for: box.
  
• 
  Tap the drop down box and select a previous operating system, then tap or click
  OK.
  
• 
  Try installing the driver and check.
  

Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.

Thank you.

 

Mouse sensitivity changed by itself. It feels weird, incosistant, like it's on ice.

Hi,

We see that you are having issues with the sensitivity of your mouse. Is the Enhance pointer precision in your PC enabled? If not, you can follow the steps below:

• Type Mouse in the Search bar.
• Click on Mouse and Touchpad settings.
• Click on the Additional mouse options.
• Click on the Pointer Options tab.
• Uncheck the Enhance pointer precision checkbox.

If the issue persists, we suggest you to run the Hardware and Devices troubleshooter. Follow the steps provided below:

• Type Troubleshooting in the Search bar and press Enter.
• Click on View All in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.
  

Let us know if you need further assistance.