Windows 10: When I run speaker test there is no sound. Troubleshooter says everything is working? Help

I've been trying to get my speakers to work for days. All checks say everything is find except when I test them and there is no test sound. All the paths and recommended fixes on Windows support are nonsense they give instructions that don't do what they say they will like device manager when you right click on audio etc won't let you uninstall and reinstall. Anyone know how to fix the audio?

:)

 

No sound from speakers

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

I suggest you to follow the troubleshooting methods listed below:

1, Try to run the Apps troubleshooter to fix issues that may prevent app from working properly in the link below:

https://support.microsoft.com/en-us/help/402749...

Please try the following procedures:

1. Check your speaker settings:

Right-click the sound icon at the bottom right corner of your desktop and click Playback devices.

In the Playback tab, ensure there’s a green tick on Speakers. This indicates that your speakers are the default playback device.

If your Speakers are NOT already set as the default, this is doubtless your problem. To fix, just click them, click Set Default, then click OK and test whether you have sound.

If your Speakers are set as the default playback device, and you’re still not hearing any sound, you should to do this >> click Speakers then Properties >> Go to the Advanced tab, and in the Default Format section, select a different sample rate and bit depth,
then click Test. Repeat this process until you find a format that works, then click OK.

2, If the step above didn't work, I suggest to Uninstall your audio driver.

On your keyboard, press the Windows logo key and X (at the same time) to invoke the quick-access menu, then Click Device Manager.

In Device Manager, expand Sound, video and game controllers,

right-click on your sound card, and click Uninstall.

Restart your computer and check to see if the problem is resolved.

3. If these steps didn't fix the issue, I suggest to Up Date the driver from the manufacture web site.

Also, You can try the following procedures in the links below:

https://support.microsoft.com/en-us/help/402699...

Please let me know if this helped and works.

Best Regards,

Diego R.

 

windows 10 sound schmes not working

Since you have already updated the sound drivers on your computer, we suggest that you run the sound troubleshooter. Kindly follow the steps below on how to do it:

• Right-click on the speaker icon on the bottom right corner of the computer and select
  Troubleshoot sound problems.
• Follow the on-screen instructions.

We'll be waiting for your reply.

 

audio speakers is not working

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

I suggest you to follow the troubleshooting methods listed below:

1, Try to run the Apps troubleshooter to fix issues that may prevent app from working properly in the link below:

https://support.microsoft.com/en-us/help/402749...

Please try the following procedures:

1. Check your speaker settings:

Right-click the sound icon at the bottom right corner of your desktop and click Playback devices.

In the Playback tab, ensure there’s a green tick on Speakers. This indicates that your speakers are the default playback device.

If your Speakers are NOT already set as the default, this is doubtless your problem. To fix, just click them, click Set Default, then click OK and test whether you have sound.

If your Speakers are set as the default playback device, and you’re still not hearing any sound, you should to do this >> click Speakers then Properties >> Go to the Advanced tab, and in the Default Format section, select a different sample rate and bit depth,
then click Test. Repeat this process until you find a format that works, then click OK.

2, If the step above didn't work, I suggest to Uninstall your audio driver.

On your keyboard, press the Windows logo key and X (at the same time) to invoke the quick-access menu, then Click Device Manager.

In Device Manager, expand Sound, video and game controllers,

right-click on your sound card, and click Uninstall.

Restart your computer and check to see if the problem is resolved.

3. If these steps didn't fix the issue, I suggest to Up Date the driver from the manufacture web site.

Also, You can try the following procedures in the links below:

https://support.microsoft.com/en-us/help/402699...

Please let me know if this helped and works.

Best Regards,

Diego R.