Windows 10: When I shut down my laptop it loses all files & I'm not the administrator

Discus and support When I shut down my laptop it loses all files & I'm not the administrator in Windows 10 Network and Sharing to solve the problem; Hello,hope all is wellwhen i shut down my laptop i lose all data from what i have previously done before and when i tried to force shut down it didn't... Discussion in 'Windows 10 Network and Sharing' started by Maria Naim, Jul 7, 2022.

  1. When I shut down my laptop it loses all files & I'm not the administrator


    Hello,hope all is wellwhen i shut down my laptop i lose all data from what i have previously done before and when i tried to force shut down it didn't turn on until i tried to press the power button more than 5 times and when it opened the same problem happened and i couldn't find any folder i had previously been working on.note; i am not the administrator so i dont know if i can make another account and work with it

    :)
     
    Maria Naim, Jul 7, 2022
    #1
  2. jimbobs Win User

    Administrator level User

    Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

    Can anybody suggest next steps in resolving this?
     
    jimbobs, Jul 7, 2022
    #2
  3. Remon Ont Win User
    Losing internet connection intermittently only on laptop

    Hi Lindamartin,

    For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

    • Have you tried updating your drivers?
    • Did you receive any error messages?

    We suggest that you try the troubleshooting steps below and check if it will solve the issue:

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Internet Connections.

    5. Follow the on-screen instructions to run the troubleshooter.

    If the issue persists then follow the below method.

    Method 2:

    We suggest you to update the Network adapters driver from the Device Manager.

    Follow the below steps:

    1. Right click on Start button and click on
    Device Manager.

    2. Expand the
    Network adapters driver from the list.

    3. Right click on the driver and click on
    Update driver Software.

    Post us back with the result.
     
    Remon Ont, Jul 7, 2022
    #3
  4. n-ster Win User

    When I shut down my laptop it loses all files & I'm not the administrator

    n-ster, Jul 7, 2022
    #4
Thema:

When I shut down my laptop it loses all files & I'm not the administrator

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