Windows 10: When I switch on the laptop is working but when I have to type my password the keyboard...

Discus and support When I switch on the laptop is working but when I have to type my password the keyboard... in Windows 10 Software and Apps to solve the problem; My laptop it was working fine but now I don't k ow what is the problem when I switch it on its working then I have to type my password it doesn't show... Discussion in 'Windows 10 Software and Apps' started by KGOTHATSO JOSEPHINE, Jun 3, 2025 at 3:47 PM.

  1. When I switch on the laptop is working but when I have to type my password the keyboard...


    My laptop it was working fine but now I don't k ow what is the problem when I switch it on its working then I have to type my password it doesn't show from the screen the problem is the keyboard I can't open my laptop right now

    :)
     
    KGOTHATSO JOSEPHINE, Jun 3, 2025 at 3:47 PM
    #1
  2. smestep Win User

    keyboard on laptop not working after upgrade, had to switch to on screen keyboard.

    keyboard on laptop not working after upgrade, had to switch to on screen keyboard. suggestions?
     
  3. Ticked Win User
    laptop keyboard and touchpad not working

    Problem: computer starts up normally and goes to the password log-in screen, but nothing happens when I try to enter the password. The computer doesn't appear to see any keystrokes.
    Solutions tried:

    1. rebooted
    2. removed and replaced main battery
    3. attached USB keyboard
    4. hit Enter key on startup: successful in opening the Advance Options menu, but am unable to take any of the actions because all require that I enter the laptop password
    5. looked for an onscreen keyboard, but there isn't one because this isn't a touch screen computer
    Why I think this is a Windows issue:

    1. the computer recognizes when I hit the Enter key on startup
    2. the USB keyboard doesn’t work
    3. the keyboard touchpad doesn’t work, but the attached USB mouse DOES work
     
  4. JP2016 Win User

    When I switch on the laptop is working but when I have to type my password the keyboard...

    Keyboard stops working after switching users...

    Hi,

    I have a very annoying issue that hast started to happen a few days ago. Basically when I switch users keyboard stops working.

    Steps:

    • Start PC
    • Log in as user A - Keyboard works fine
    • Switch User B - login screen is displayed and keypboard works to enter password
    • User B descktop is displayed
      • Keyboard does not work
      • Mouse works
      • Strange behaviour - the system seems to act like the Enter key is stuck down (which it isn't). If I open word to a new document (using mouse) it just inserts new lines into the document... like I am holding the enter key down
    I've tried a different keyboard and still the same issue.

    Any ideas?
     
Thema:

When I switch on the laptop is working but when I have to type my password the keyboard...

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