Windows 10: when i test speakers they test as working. but mic does not - i get nothing

Discus and support when i test speakers they test as working. but mic does not - i get nothing in Windows 10 Drivers and Hardware to solve the problem; when i test speakers they test as working. but mic does not - i get nothing... Discussion in 'Windows 10 Drivers and Hardware' started by JoanBallou, Apr 12, 2020.

  1. JOANBALLOU
    JoanBallou Win User

    when i test speakers they test as working. but mic does not - i get nothing


    when i test speakers they test as working. but mic does not - i get nothing

    :)
     
    JoanBallou, Apr 12, 2020
    #1
  2. LUCKAL
    LuckAl Win User

    Bluetooth speaker with mic - mic not working when connected on Win10

    Hi all,



    We have bought a speaker for our office to use in conferences.

    The bluetooth speaker has a microphone, and works fine (both mic and speaker) when connected to a smartphone.



    The problem appears when we connect it to a laptop. Although it appears in the bluetooth settings menu with as a Headset with a headset icon, and when connected it shows: "Connected voice, music", the microphone
    of the speaker doesn't work.



    In the Sound Settings, the speaker is selected both in Output and Input, but when testing, no sound is recorded, even though the speaker works (you can hear sound through it).



    • All bluetooth drivers have been reinstalled and are up to date

    • We have run the Troubleshoot unsuccessfully, getting the following response: “Troubleshooting couldn’t identify the problem”.



    Under Device properties > Properties > Details > Device Description is listed as
    Bluetooth Hands-Free.



    Is there anything else we can do at this point? This has been tested on 2 computers.



    Is this an issue with Windows 10 and Bluetooth speakers with microphones?



    Many thanks for any help!
     
    LuckAl, Apr 12, 2020
    #2
  3. COLINKROENER
    ColinKroener Win User
    Headset and Mic are recognized as speakers... I need them to work.

    So my Headset works I have tested it multiple times but the problem is, that when I go into sound and disable speakers my headphones disable too.

    My mic on the headset also doesn't work when I plug it in, it doesn't recognize it. It just automatically switches to the laptops built in mic, and I have tested 3 different mics and they all worked on my Xbox One controller, my Iphone, and my Nintendo switch.
    Whenever I plug it in, once again, it's not its own standalone device it just recognizes, and bear with me, as the speakers... ANY HELP! PLEASE?!?
     
    ColinKroener, Apr 12, 2020
    #3
  4. ANIBALAUDON
    AnibalAudon Win User

    when i test speakers they test as working. but mic does not - i get nothing

    Rear and center speaker not working during test

    My rear and Center speaker (Logitech z906) wont work during test, I know they physically work since I'm able to connect my speakers to my phone using my aux cable and they all work well, but when I plug my speaker to my sound card (Asus Xonar U5) using
    the green, orange and black cables and try to configure them to 5.1 only the front speaker will play. I updated my drivers but still won't work
     
    AnibalAudon, Apr 12, 2020
    #4
Thema:

when i test speakers they test as working. but mic does not - i get nothing

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